Key Duties & Responsibilities:

• Manage sales forecasting, pipeline data, and performance analysis to support VP of Sales and Sales Leaders
• Develop, implement, and improve end-to-end sales processes, including CRM (Salesforce) management and data accuracy
• Prepare reports and management packs for board meetings and sales leadership reviews
• Collaborate with cross-functional teams (Finance, Alliances, etc.) to ensure alignment and reconcile revenue differences
• Provide training and support to the sales team on processes, tools, and reporting
• Maintain and improve sales administration documentation, policies, and KPIs
• Support strategic initiatives such as product go-to-market plans and sales transformation projects

Skills / Experience:

• Previous experience undertaking a sales operations role, preferably within IT / sales environment
• Commercially astute and highly confident in manipulating, interpreting and reporting on financial/sales data and key trends
• Excellent administration skills and highly proficient in IT and MS packages especially MS Word and Excel as well as CRM tools
• An enquiring mind with a logical approach to work, combined with analytical and problem-solving skills in order to confidently analyse and articulate trends as well as large sets of data
• Excellent communication skills both oral and written with the ability to influence and articulate an opinion effectively
• Excellent interpersonal skills, the ability to work cross functionally and interact confidently with multiple stakeholders
• Goal-orientated, tenacious and results driven approach to work with the ability to meet and exceed expectations, targets and deadlines
• Demonstrated ability to prioritize, manage time and multi-task effectively in a fast-paced environment
• Keen eye for detail, places great importance on accuracy and attention to detail
• Proactive in approach with a flexible attitude
• A self-starter with the ability to work independently with minimal supervision
• Team player – understands the importance of collaborative working

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.