Sales Operations Analyst

What you get to do in this role:

• Aligned to several EMEA regions and territories, the Deal Operations Analyst will support the forecasting process and advise the sales force in commercial sales transactions.
• Attend regional forecast calls and perform and ensure forecast accuracy.
• Analyse and review current customer licensing, products and usage and ensure license compliance.
• Ensure the commercial proposal is in line with internal policies.
• Review Quotes and Order Forms for accuracy and completeness.
• Ensure all approvals are correctly documented as per the internal policies.
• Work with cross functional teams (Deal Desk, Finance and Legal) as needed.
• Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow CRM tool.

To be successful in this role you have:

• 1-2 years of proven experience in Operations in a software sales organization
• Organized, with excellent attention to detail and the ability to work in a fast paced environment.
• Experienced in using Microsoft Office.
• Experience with a CRM System.
• Has an understanding of the sales cycle.
• Strong listening, analytics, problem solving and organizational skills.
• Ability to prioritize to meet business needs.
• Ability to work efficiently under pressure.
• Effective communicator, both written and verbal
• Team Player with positive attitude ready to work in a fast paced environment.
• Results Driven.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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