Sales Operations Analyst (Salesforce)

About the role - What’s your purpose?

Signal AI, the A.I.-powered platform for corporate reputation and risk intelligence, is seeking a Sales Operations Analyst to join our Revenue Operations team. In this key role, you will collaborate with both the marketing and sales teams to support initiatives, manage system-related BAU tasks and answer ad hoc support enquiries from the commercial team. You’ll work closely with the marketing team to optimise lead management processes, oversee and enhance marketing automation tools like Pardot and Qualified, and analyse campaign performance to ensure smooth operations and effective marketing strategies. This role requires strong technical expertise and the ability to translate marketing and sales needs into practical technical solutions.

Day-to-Day Responsibilities - What you will be doing: 

Please note that this is a global role which involves supporting our U.S colleagues and the roles hours will be 12pm - 8pm.

You’ll work with the commercial teams to:

• Maintaining our marketing tools (Pardot, Qualified, Salesforce)
• Enhance and manage the lead management process, including configuring and refining the lead scoring model and optimising lead routing using Ringlead.
• Maintain data accuracy and integrity by managing data enrichment tools like Cognism and ZoomInfo to improve our Salesforce data.
• Collaborate with the marketing team to execute and manage marketing campaigns within Salesforce
• Maintain and improve reporting on demand gen activities 
• Assist Sales with Territory Mapping 
• Support deal desk function globally during crunch time (end of month) 
  

Who are we looking for?

• Exceptional Organisational Skills - Ability to manage multiple projects and deadlines effectively, ensuring timely completion and success.
• Effective Communication and Problem Solving- Skilled at translating technical processes for non-technical stakeholders and demonstrating strong analytical abilities to identify and resolve issues with strategic solutions.
• Effective stakeholder Management - Excels at coordinating with sales and marketing to meet top-of-funnel needs.
• Growth mindset - a drive to join a dynamic, fast-growing company that values entrepreneurship and initiative.

About Signal - Who are we?

We're on a mission to change the way businesses make decisions with our cutting-edge AI technology. To achieve that, we’re looking for passionate people to join our open and unconventional workplace. Our inclusive environment welcomes skills and experiences from diverse backgrounds, and defines who we are.

Salary range: €22,000 - €35,000 per annum

Requirements

• Salesforce Administrator (certification is preferred but not required) 
• Experience with a marketing automation tool (Pardot, Hubspot…)
• 2-3 years experience in a fast-paced, rapidly changing environment 

Benefits

• Hybrid Working Environment - we have a hybrid remote policy with 2-3 days remote per week, plus summer & winter fully remote blocks wherever works for you, including abroad;
• Unlimited holiday entitlement;
• Coverflex Meal Cards, Health Insurance & discounts;
• Maternity, Paternity and Dependents Leave policies;
• Access to free therapists via Spill.

Don’t meet every single requirement listed? Academic research has shown that women or people of other underrepresented groups tend not to apply for jobs unless they meet every single qualification. At Signal AI, we know that diverse teams perform better so if your experience doesn’t fit perfectly but you’re excited about this role, we’d love for you to apply anyway.

We’re committed to building and fostering an inclusive environment where Signallers feel welcomed, valued and listened to - an environment where they thrive in being their true selves.