Reliance Health aims to redefine healthcare accessibility, affordability, and delightfulness in Emerging Markets. Leveraging technology, we've built an integrated health system comprising affordable health insurance, telemedicine services, and a network of partner and proprietary healthcare facilities. This enables us to offer innovative healthcare solutions precisely when our users need them the most.
We are currently seeking a dynamic sales operation analyst to effectively support the sales team and achieve the desired outcomes, the associates should possess a combination of technical skills, analytical abilities, and interpersonal competencies.
Key Responsibilities:
Sales Pitch Evaluation and Coaching:
- Evaluate sales pitches and provide constructive feedback to improve effectiveness.
- Conduct coaching sessions and training workshops to enhance sales skills and techniques.
CRM Maintenance and Data Hygiene:
- Ensure the accuracy and completeness of data in the CRM system.
- Monitor and maintain CRM hygiene by regularly updating records and removing duplicates.
Performance Reporting:
- Generate regular performance reports and dashboards to track key sales metrics and KPIs.
- Analyze sales data to identify trends, areas for improvement, and opportunities for growth.
Insight Generation:
- Share insights and recommendations with their manager based on data analysis and sales team interactions.
- Collaborate with the sales team to implement improvements and track their impact.
Continuous Improvement:
- Stay updated with industry trends, sales techniques, and CRM best practices.
- Continuously seek opportunities to improve processes, tools, and the overall effectiveness of the sales operations function.
Requirements
- 1-3 years of experience in sales operations, sales support, sales, and customer success roles
- Proficiency with CRM systems (e.g., Zoho, Salesforce, HubSpot) and sales tools.
- Strong analytical, organizational, and communication skills.
- Bilingual in French and English (which is our global company language).
Benefits
- A fantastic working environment that’s fully remote or based out of our offices in Nigeria.
- Premium health insurance package.
- Collaborative and inclusive work environment.
- Professional development, mentoring and growth opportunities.
- Unlimited Leave Days: Take the time you need to recharge and rejuvenate.
- Learning & Development Benefit: We provide an allowance to support your ongoing professional growth and skill enhancement.
