- Responsible for achieving the Business revenue numbers.
- Identifying business opportunities by researching prospects and evaluating their position in the industry; identifying sales opportunity and generating leads
- Developing new geographies for business expansion.
- Growing the business size from current Key accounts & Developing new Key Accounts.
- Maintaining relationships with all potential and existing clients by providing support, information and guidance; Understanding budget and identifying accurate needs of client
- Responsible for ensuring high customer satisfaction reflected through NPS scores.
- Ensuring prompt response to customer querries and complaints.
- Ensuring proper servicing and after sales support to clients
- Ensuring timely collection from customers.
- Responsible for market intelligence & competitor mapping
- Reviving business with old clients by re-establishing contact
- Responsible for Mentoring and driving performance of Sales Team members
MBA with at least 8 years’ experience in B2B sales preferably from the Infrastructure / Lifts/Glass door related industries (construction chemical manufacturers, waterproofing material manufacturers, doors & Elevator manufacturers, etc.)