- Work cross-functionally between Technical Support, Supply Chain, Pricing, Legal, and Product Marketing organizations within company to meet customers’ needs
- Manage the relationship with the account - including contract manufacturers, distributors, and end customer
- Drive customer revenue and shipments to the goals of the account and company
- Manage the internal and external communication regarding the account, making sure there is alignment and consistency within WD and externally to the customer
- Is available, responsive, and timely to customer inquiries, requests for information and/or quotations, problem resolution, etc - even if after normal business hours.
- Coordinate customer pricing and rebate communication, and ensure correct rebates are paid on time to the customers
- Manage the product lifecycle by account: product list, product roadmap, product launch, qualification, End of Life
- Schedule and host various technology and business meetings on weekly & quarterly basis
- Manage meeting preparation, including creating pre-meeting document and scheduling pre-meeting for internal review and alignment prior to facing the customer
- Manage meeting logistics including travel for customer engagements
- Map customer relationships and identify areas for improvement
- Manage historical and current revenue, PB, and unit shipment data for the account
- Experiences selling Enterprise SSD solutions at DACH customers and Distribution Channel
- Familiar with Flash SSD products
- Native German , Fluent in English
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
