Sales Incentive Analyst

About Us 

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. 

Why You’ll Love This Opportunity

The Sales Incentive Analyst is responsible for assisting with the design and analysing relevant underlying data in relation to the company’s sales incentive programs to drive sales performance and motivate the sales teams. This role involves collecting and analysing data, ensuring accurate incentive calculations, and providing insights to optimize incentive structures. The ideal candidate will have a strong analytical background, experience with sales incentive programs, and proficiency in data analysis tools.

Responsibilities:

• Incentive Program Design
• Data Analysis and Reporting
• Incentive Calculations
• Stakeholder Collaboration
• Process Improvement

Requirements

• Strong analytical skills and proficiency in data analysis tools (e.g., Excel, SQL, BI tools).
• Excellent attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment
• Bachelor’s degree in Business, Finance, Economics, or a related field.
• Proven experience in sales incentive analysis, sales operations, or a related role.
• Experience with CRM and sales performance management tools (e.g., Salesforce, SAP) is a plus.

Benefits

Benefits 

Why You’ll Love Working with Us

As a company, we’re passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: 

• Diversity & Inclusion: We’re all different—and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans, new and old. 

• Focus on Learning: There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.  

• Giving Culture: We encourage you to "give back" with benefits such as our Days of Difference leave, where you can volunteer for a charity of your choice. 

• Flexible Work: We have the technology and tools to support you working in our hybrid environment.