- Meet or exceed revenue targets for assigned Sales through strategic engagement of customers
- Sell products to assigned customer Sales, managing a larger number of lower revenue customers depending on the market and brand
- Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
- Delivery of assigned Sales campaigns, against Sales, products and revenue targets
- Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
- Own the on-site re-booking of existing customer Sales, in line with event Sales allocation and sales targets
- Develop sales plans and approaches to grow existing customer Sales, through cross and up selling as well as the sale of integrated packages, sponsorship and advertising
- Refer new leads identified or received to the Business Development team
- Develop and maintain industry and brand knowledge as required
- Adoption of sales pipeline process through use of Salesforce (CRM system)
- Maintain accurate and timely customer information and notes within Salesforce (CRM system)
- Communicate required information to leadership through accurate use of Salesforce reporting
- Manage the capture and entry of Sales contract information into CRM/ invoicing system
- Manage the handing over of Sale information and customer requirements (via Salesforce) to the Event Operations and Brand teams
- Support Finance in resolving bad debt customers as a final escalation point
- Perform additional responsibilities as assigned
- University bachelor’s degree in MICE or Management
- Minimum 1 years’ experience in a sales team
- Language requirements: Verbal English
- Some experience and interest in relevant industry sectors or brands
- Ability to negotiate effectively, and proactively handle and respond to customer objections
- Strong interpersonal skills, confident personality, high level of enthusiasm
We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
