Sales Engineer (Post-Sales)

The Role:

As a Sales Engineer (Post-Sales), your primary responsibility is to focus on aiding our internal teams in retaining and growing existing accounts through custom integrations. This will be accomplished through your expert product and integration knowledge alongside building strong partnerships with our account management, implementation, partners & product team.

You will be a strategic resource supporting the go-to-market in retaining and expanding existing enterprise accounts. You'll use your integration expertise to support technical discussions with clients technical stakeholders as well as scoping out opportunities for clients to further leverage TravelPerk’s integration capabilities. As a strategic ally for the product organization, you must serve as a bridge between the Go-to-market and product organizations and aid in streamlining and standardizing the communication between the functions. The relationship between the Sales Engineer and core product squads will help support the product organization when prioritizing product roadmap as well as influencing new integrations for the roadmap. 

What will you be doing? 

• Becoming a subject matter expert around TravelPerk product along with our API ecosystem and developer hub at a precise solution level.
• Aligning closely with the Enterprise Account Management team to understand the technical requests that come from clients and identify opportunities where our integrations could be further utilized. 
• Driving the adoption of custom integrations amongst existing enterprise client base. Support the client with building out a proof of concept and validating what is possible. 
• Confidently deliver presentations and navigate developer documentation to a variety of stakeholders (technical and non-technical). 
• Leading training to up-skill the go-to-market team on integrations. 
• Contributing to client rebid process by supporting RFPs and subsequent product demonstrations. 
• Collaborating with the Product Organization to raise technical issues encountered by clients & feature requests that would support client integration objectives. 
• Business performance reporting around the adoption of integrations and leading business metrics associated to them. 
• Collaborating with marketing to build out case studies of clients that have built custom integrations as well as additional resources that could support the go-to-market team.

What will you need to succeed?

• Experience in a sales engineering, solutions engineering or technical consultant position
• Strong experience with SaaS, web-based and enterprise application architectures
• Experience with solution selling a SaaS product, preferably dealing with ERPs and HR software. 
• Knowledge of web service technologies (REST / JSON) and API usage integrations
• Experience with Application Programming Interfaces (APIs) 
• Extensive experience with Postman. Experience using reporting tools such as Looker are preferable. 
• Relationship management: can build and sustain solid partnerships based on mutual support 
• Can translate complexity into action plans and translate the customers’ needs into business and architectural solutions across a variety of stakeholders (internal & external). 
• Self-starter: proactive, take initiative and ownership and always look for improvement
• Organization and time management skills: structure, rigor, attention to details
• Drive for results: appetite for business impact/execution, strong eye on maximising opportunity and achieving critical objectives

What do we offer?:

• 💰 Competitive compensation, including equity in TravelPerk
• 🌴 Generous vacation days so you can rest and recharge
• 💊 Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date
• 💼 Financial benefits like 401k or Roth with company matching, and HSA or FSA plan
• 💪 Subscription to Wellhub, the gym benefit
• 👶 Family services that include adoption benefits and paid parental leave from 12 to 16 weeks
• 🏢 Global presence and hybrid working style
• 🥳 Unforgettable TravelPerk events, including travel to one of our hubs
• 📚 Learning and professional development opportunities
• 💙 iFeel - a mental health support tool with access to therapists year round
• 📈 Exponential growth opportunities
• 🫶 16 paid hours per year to volunteer for a cause of your choice
• 🌎 "Work from anywhere" allowance of 20 working days per year

How we work:

Our Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. As such, this role requires you to be within commuting distance of our Boston, Miami, or Chicago hub. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, and creativity and ultimately make us a great place to work.

At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.

TravelPerk is a global company with a diverse customer base, and we want to ensure the people behind our product reflect that. We’re an equal opportunity employer, meaning you’re welcome at TravelPerk regardless of your appearance, where you’re from, or anything else that makes you.

You can check about our values here and see our IRL approach in this video.

Read more about our latest updates here.