Sales Enablement Manager

Find Your Career With LiftOne

We’re a family-owned company under our third generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed.

LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country’s supply chain and enabling critical goods to be delivered to homes and businesses. We’re a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last.

We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees.

Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne.

Summary

The Sales Enablement Manager is responsible for the continuous improvement and accountability of the sales enablement process and for working closely with sales, sales operations and marketing to ensure strategic alignment across all three functions. The successful candidate will be a highly organized professional who has experience defining and running similar initiatives who can work across disciplines to create, deploy and maintain an intentional, high-performing sales process.

Essential Functions

• The role is intended to be a subject matter expert in all sales processes and how they fit into operational playbooks, business technology systems, compensation models, and human resource procedures.
• Advance the organization forward in our sales operations performance, with focus on building and documenting repeatable and scalable systems which delight our customers and engage our employees.
• Assists in the design and optimization of LiftOne Sales Process including Lead Management, Opportunity and Pipeline Management, Sales Order Entry, Inventory Matching, Retail Financing and Delivery.
• Leverages industry benchmarks and best practices to assist the Sales Enablement team to define and drive the organization towards best-in-class performance for all aspects of Sales, including scorecard development, pipeline management and sales process development. This includes areas of improvement in technology, sales planning, and asset management.
• Collaborates with all related functions including New, Used, Aftermarket, Allied and Systems Sales as well as Sales Coordination, Rental and Marketing Operations
• Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats in conjunction with Continuous Improvement Team and the Director of Sales Enablement. Includes analyzing requirements; prioritizing business requirements, constructing workflow charts and diagrams; studying system capabilities; writing specifications and conducting user acceptance testing
• Prepares and analyzes technical reports by collecting, analyzing, and summarizing information and trends (and provides recommendations to the business based upon this information).
• Maintains system protocols and “playbook” for Salesforce and related systems.
• Maintains strong partnership with Training Department for the Salesforce system (pure sales side of force.com). Consults on onboarding and training program for Salesforce users working closely with Training team’s Program Manager
• Generate Sales Performance Reports per business need and provides recommendations for improvements where necessary. Leverages current Tableau and Salesforce tools and recommends optimization opportunity where needed.
• Assists Business Technology - Digital team with integrating related systems including LiftOne customer facing applications and manufacturer product configurator tools.
• Performs data loads as necessary to calibrate Salesforce platform including but not limited to customer data, lease information, account segmentation.
• Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
• Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
• Provides references for users by writing and maintaining user documentation; providing back-up help desk support; training users.
• Participates in Sales Meetings and related training to ensure the voice of the employee remains a part of the above duties and responsibilities.
• Other duties as assigned

Supervisory Responsibilities

This job has supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• Bachelor’s degree from four-year college or university; Master’s or two – three years’ related
• Two – three years’ experience with industrial services or technical sales with a documentable track record of successes and accomplishments.
• Strong project management and problem-solving skills.
• Computer Skills: Experience with Microsoft Office (Word, Excel, Outlook and PowerPoint), Preferred Skills
• SAP
• Salesforce or related CRM
• Salesforce Certified Admin (ADM201)

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

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