Sales Enablement Administrator

Overview:

HotSpot Parking, a subsidiary of Arcadis, was formed in 2013, to provide a mobile parking application that would meet the needs of mid-sized municipalities administrators, residents, and visitors. Since then, HotSpot has successfully developed and deployed a wide suite of parking software products, including, but not limited to, Digital Permits, Mobile App, Validation, License Plate Recognition, and Citation Management, across North America. The focus is on providing high-quality, easy-to-use software with a high level of customer service which allows us to expand our suite of products within our existing partnerships and reach other stakeholders, with over 100 installations in Municipalities, Universities, Health Authorities, Airports, and Private Operators, HotSpot is expanding up-market and into new geographical locations. HotSpot’s proven success, coupled with Arcadis’ collaborative and combined consultative approach focuses not only on creating the best solutions today but also investing in the right solutions for tomorrow.

HotSpot is a Mobility Technology company headquartered in Fredericton; New Brunswick owned by Arcadis, with offices around the globe. HotSpot continues to grow its team with diverse, educated, and experienced individuals who share a passion for achieving excellence. Join a company where you can make an impact that affects your communities, people’s neighborhoods, and their way of life.

• This position is based in Fredericton, NB, but is flexible for a hybrid work week remote/in-office.
• This position is focused on Sales Support and Administrative tasks.

Today, HotSpot is focused on increasing our product offering and expanding across North America. HotSpot’s solutions encompass a digital-first approach to parking that is agile to adapt to evolving technology and best practices. HotSpot provides value to clients through continuous improvement of automating manual processes, minimizing hardware requirements and costs, and promoting an economical, sustainable approach to parking operations.

We are looking for someone who:

• Is passionate about sales, services, and marketing and whose values align with HotSpot’s culture – we are on a mission to change the way people move, park, and ride through communities by using technology.
• Has excellent time management and organizational skills.
• Has high emotional intelligence – Big problems require the sales team to be humble and have genuine empathy for others. At HotSpot we solve problems first and focus on building and engaging long-term relationships.
• Understands that metrics don't lie - is data-driven and will develop core KPIs while working with our existing sales infrastructure and tools.
• Has experience in managing or being managed in a previous sales environment and is a self-starter.
• Outgoing personality, with a track record of staying motivated and empowering yourself and others to promote simultaneously winning.
• You have a “never quit attitude”, and “lead by example” mentality and maintain honesty and transparency with your colleagues.

Responsibilities:

• Supporting responses to RFPs, RFQs, and RFIs for private and public entities, through document creation, form finalization, printing, mailing, tracking, etc.
• CRM analysis and reporting (Salesforce)
• Support product & service sales by creating quotes, statements of work, and routine follow-up with clients.
• Accountable to set KPI’s for activities and targets.
• Working directly with the Sales Enablement Supervisor and Senior Sales Manager.
• Working closely with the account management and marketing teams to cross and upsell product.
• Refine and develop the sales support process to optimize the team as we adjust to changing environments.
• Supporting outbound sales development through cold calls, email, attending conferences, social channels, etc.

• A minimum of 2 years in a sales team, B2G, and/or B2B experience beneficial
• Strong communication skills in written, verbal, PowerPoint, and Excel.
• Attention to detail, and natural problem solver
• CRM experience (Salesforce is a bonus)
• Strong analytics skills to identify patterns and trends.
• Bilingualism is a bonus (French and/or Spanish)

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging:

As an Equal Opportunity Employer, we are proud to support the growth and equality of our people through initiatives like our Mentorship Program, Global Women’s Network, and Diversity & Inclusion Council. We welcome applications from all suitably qualified candidates regardless of age, race, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex and sexual orientation. 

We request applicants submit a RESUME highlighting relevant work experience; please limit PDF files to 10MB. For design related roles, we also require a portfolio to review. We thank all applicants for their interest. However, only those selected for an interview will be contacted.

As part of Arcadis selection process, candidates may be requested to consent to background checks relevant to the role under consideration for, prior to receiving a job offer (as applicable under state law). These could include: work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence, drug testing and driver’s license record.

The salary range for this position is CAD 40,000 - CAD 55,000 Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.

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