Chaos is the world’s largest 3D visualization software company, and for over 20 years has empowered artists, designers, and architects to visualize anything they can imagine. Chaos offers intuitive and powerful workflows for creatives across the entire design spectrum, including architecture, engineering, construction, product design, manufacturing, and media and entertainment. Research and development at Chaos is leading the way towards a truly comprehensive end-to-end visualization ecosystem to meet the evolving needs of existing and new customers. In 2022, Chaos merged with Enscape and acquired Cylindo. For more information, visit chaos.com, enscape3d.com, and cylindo.com.

We are now looking for a Sales Director of Global Key Accounts who will be responsible for managing and growing relationships with the company’s most strategic global accounts. This senior leadership role requires expertise in strategic sales management, cross-functional collaboration, and global market knowledge to maximize revenue, foster long-term partnerships, and ensure alignment with business objectives. The Director will lead a team of key account managers, set sales strategies, and drive execution across key regions and industries.

Essential duties and responsibilities:

• Develop and execute the global account strategy for key accounts, aligning with the company’s overall goals and vision. Ensure strategies are implemented globally.

• Identify opportunities to expand revenue across key accounts by developing long-term strategic plans tailored to each customer’s needs.

• Lead, mentor, and manage a global team of Key Account Managers.

• Provide guidance and support to team members, helping them build relationships with key customers and deliver on revenue targets.

• Recruit, train, and retain top talent in the sales organization, fostering a culture of success, collaboration, and continuous improvement.

• Build and maintain deep relationships with C-suite executives and other senior decision-makers within key accounts.

• Serve as the primary point of contact for key accounts, providing ongoing support, strategic advice, and problem resolution to ensure client satisfaction.

• Ensure that clients see the value of Chaos products or services and maintain long-term loyalty.

• Drive and execute on global sales plans to increase revenue and market share within key accounts as well as other similar profile prospects or future key accounts. Measure this with NRR > 100.

• Develop, negotiate, and close complex deals, ensuring long-term profitability and value for both the client and the company.

• Work closely with cross-functional teams (Marketing, Product, Finance, and Operations) to deliver tailored solutions and support to clients.

• Monitor market trends, competitive activity, and customer needs to proactively identify new opportunities and potential threats.

• Collaborate with Marketing and Product teams to ensure that the company’s offerings are aligned with market demands.

• Ensure that the sales team is well-equipped with up-to-date competitive insights, sales tools, and training materials.

• Develop and maintain accurate forecasts for global key account sales, tracking progress against targets.

• Provide regular reports to Executive Leadership on sales performance, key account health, and strategic initiatives.

• Establish a Key Account Program allowing KAs to develop peer to peer relationships, have executive sponsorship, attend exclusive events and provide a feedback channel for Chaos.

• Ensure that key accounts receive consistent, high-quality service across all touchpoints of the customer journey.

• Lead contract negotiations with key clients, ensuring mutually beneficial terms that support long-term partnerships.

• Migrate select KAs to enterprise, multi-year agreements defending and expanding the associated revenue.

• Leverage existing and develop customer retention programs to ensure KAs GRR is above average.