As a Sales Development Representative (SDR) at CloudFactory, this position is responsible for generating leads for prospective customers and performing basic qualification of leads. Your customers will primarily be venture-backed, technology-centric startups, but also include everything from SMB-large-enterprise companies to IPO’d startups
Responsibilities:
You will help create lead lists within selected micro-markets and perform cold outreach via email, social media and phone (outbound), as well as field inquiries from the website and other channels (inbound). Your goal is to set appointments with high-quality prospects for our AEs. You will maintain a firm grasp on your lead pipeline, relevant metrics, and KPIs to ensure ability to meet personal and team performance goals.
Additionally, your proactive input and suggestions for improving processes, implementing best practices, and otherwise refining CloudFactory’s sales operations will be welcomed. Due to the global nature of CloudFactory’s operations and client base, there may be regular or occasional meetings/calls which occur outside of normal business hours.
Physical Demands:
Employee is continuously required to talk and hear, frequently required to sit, stand, walk, use hands and fingers, type on a computer keyboard, and reach with hands and arms.
Requirements
- Knowledge:
- Must Have skills (required).
- Sales Background: Understands the goals and importance of outbound prospecting and how to leverage provided tools to generate meeting opportunities
- Nice To Have skills (Preferred)
- Market Knowledge: Awareness of the industry, market trends, and the target audience.
- Sales Process Knowledge: Familiarity with the stages of the sales cycle and the typical journey of a lead from prospecting to closing.
- Skills and Experience:
- Must Have skills (required).
- Communication Skills: Excellent verbal and written communication to effectively convey value propositions and engage prospects.
- Active Listening: Ability to understand prospect needs and respond appropriately.
- Research Skills: Proficiency in using tools and techniques to gather information about prospects and their businesses.
- Time Management: Efficiently managing time to balance prospecting, follow-ups, and other tasks.
- CRM Proficiency: Experience with Customer Relationship Management (CRM) software for tracking and managing leads.
- Objection Handling: Capability to address and overcome objections effectively.
- Cold Calling Skills: Confidence and skill in making cold calls to potential leads.
- Email Outreach: Crafting compelling and personalized emails to engage prospects.
- Nice To Have skills (Preferred)
- Sales Experience: Prior experience in a sales role, especially in outbound sales or telemarketing.
- Industry Experience: Experience in the same or a related industry can be beneficial.
Benefits
- Competitive Compensation
- Work from Home. We are 100% distributed
- Community service opportunities
- High growth globally scaling company culture
- A mission you can stand by!
- Room for growth! We prefer to promote from within than hire from without
- Medical, dental, and vision care
- Life, accident and disability insurance
- 401(k) retirement savings plan
