Sales Development Representative

Sales Development Representative - Health-Tech SaaS

Company: ShiftCare

About ShiftCare:

ShiftCare, the leading Australian health-tech SaaS provider, is on a mission to revolutionize home healthcare solutions. Headquartered in Sydney with a solid and continually growing footprint in the APAC and North American regions. 

Join us in shaping the future of health-tech and making a meaningful impact on the lives of others.

The Opportunity:

As a Sales Development Representative at ShiftCare, you'll be at the forefront of our growth, engaging with small to mid-size companies across the North American region.

Your mission? Qualify the ShiftCare value proposition to inbound leads via phone, email, and live chat, both booking demos for our Account Executive team and closing sales yourself. You'll also collaborate on outbound campaigns with our Marketing team, making a direct impact on our expansion.

What You'll Do:

  • Build Relationships: Forge connections with prospects and tap into existing customer relationships to drive new business growth.
  • Inspire Adoption: Motivate potential customers to embrace ShiftCare, highlighting the value of our premium plans.
  • Engage and Connect: Seamlessly interact with inbound leads and initiate connections with cold leads at small and mid-sized companies.
  • Collaborate: Work closely with a dynamic team, executing our sales strategy amidst exciting enhancements and new product releases.
  • Innovate: Bring your ideas, strategies, and creative thinking to advance our company’s values, unique culture, and vision for the future.

What We’re Looking For:

  • Excellence Advocates: Individuals dedicated to achieving personal and professional goals, always seeking new ways to improve and excel.
  • Lifelong Learners: Curious minds with an innate desire to learn and grow, both professionally and personally.
  • Critical Thinkers: Logical problem solvers who think on their feet, helping customers overcome challenges.
  • Coachable Minds: Humble individuals who translate feedback into action, adapting and evolving in the fast-paced world of sales.
  • Inspiring Communicators: Concise communicators who motivate customers to take action and achieve growth.

Requirements

  • SaaS Savvy: Experience in SaaS or B2B product-led companies
  • Sales experience: 2 years experience in a similar Sales Development Representative role
  • Pipeline Architects: Ability to build and maintain an accurate lead pipeline independently.
  • Time Management Masters: Excellent time management skills with a keen attention to detail.
  • Goal-Oriented: A sharp focus on goals and a belief that daily, weekly, and monthly activities lead to success.
  • Team Player: Ability to work independently and collaboratively in a supportive team environment.

ShiftCare’s innovative software platform helps Australia’s disability support providers, in-home aged carers and allied health professionals, streamline the way they do things 🧑🏽‍⚕️📲 ✅By creating efficiencies in rostering, client management and billing, we enable businesses to grow, while creating more time for what matters most – supporting clients, and helping them lead healthier, happier lives.Working with usWe’re a small but rapidly growing start-up that strikes the balance between work and play 🧑‍💻 ➡️ 🏄‍♂️Based at Fishburners, one of Sydney’s leading tech co-working spaces, our diverse team embraces a culture of dedication and enthusiasm.Whether you choose to work on-site with us, where you’ll rub shoulders with other start-ups, enjoy perks like complimentary coffee, beer and the occasional pizza, or remotely, at hours that suit you, you’ll soon feel like part of a team making a difference.Key Benefits: Be part of a small, rapidly growing business. Flat structure – take responsibility, be your own boss, and help us shape the direction of the business. Company laptop provided (Mac or PC) Based at Fishburners, Sydney CBD – a leading start-up community. Our valuesWe’re no cult. But we do have a set of values inspiring all who work with us.☝️ People-first - We’re a tech company, but people come first. We believe in better – enabling better quality care, and encouraging people to be at their best, by creating a fun, supportive environment to draw on their passions.🤩 Optimism - We see the good in people. Born problem-solvers, with a positive mindset, we rise to any challenge – a better way of doing things is never far away.🤝 Collaboration - Everyone has something different to offer. By recognising our own strengths, and those of others, we work together in harmony to achieve outstanding results.🤸‍♂️ Independence - We don’t believe in hierarchy. You’ll work side by side with the founders, yet have the opportunity to take responsibility for your efforts and help shape the future of the business.

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