Sales Development Representative (SDR)

Want to deliver tech with purpose, with people who care?

Join us in our mission to create solutions that help keep children safe online.

Who we are?

Headquartered in Perth, Australia, Qoria is an ASX listed global leader in child digital safety technology and services. We are a purpose driven business, operating under the ‘Linewize’ brand in North America and Asia Pacific, under the ‘Smoothwall’ brand in the UK, and under the ‘Qoria’ brand in EMEA. Our solutions are utilized by schools, school districts and their parental communities to protect children from seeing harmful content online, to identify children at risk based on their digital behaviors and to ensure teachers maintain focus and safe learning in the digital classroom. 27k schools and 6 million parents depend on our solutions to keep 22 million children safe in 180 countries around the world.

What’s the opportunity?

As a Sales Development Representative (SDR) at Smoothwall, you’ll play a crucial role in driving new business opportunities by identifying leads, reaching out to prospects, and supporting the sales team with administrative tasks. You will focus on generating interest and qualifying leads from our campaigns and existing client base, while following guidance from the Sales Director and Head of Sector Sales. You’ll be the first point of contact for many potential clients and help set the stage for new sales opportunities within the education sector.

Introduction: Majority office based for first 6 months - required. Normal working hours will be 9 - 5:30 in the office.

Here’s how you’ll do it:

You’ll be accountable for identifying and reaching out to potential leads to generate interest in our  portfolio of solutions within the education sector. You’ll assist in ensuring our sales processes are followed correctly, support the sales team with administrative tasks, and track your activities. You’ll be responsible for managing your own time effectively to meet daily and weekly lead generation targets, following up on inbound leads, and conducting outreach.

Objectives

1. Lead Generation and Qualification

   • Identify and contact potential leads based on target criteria (e.g., MATs and schools not currently using our products).

   • Qualify leads to determine interest and suitability, passing qualified leads to the appropriate sales representatives.

2. Support Sales Team Activities

   • Assist the sales team with administrative duties to ensure smooth sales operations, including updating CRM, scheduling calls/meetings, and managing lead data.

   • Follow up on leads generated through marketing campaigns and other sales initiatives, ensuring timely communication with prospects.

3. Campaign Outreach

   • Call and email potential clients following marketing campaigns or sales initiatives, ensuring that messaging is consistent and effective.

   • Ensure that outreach is completed within the specified time frames and that all relevant information is recorded.

4. Collaborative Sales Process

   • Follow guidance and feedback from the Sales Director and Head of Sector Sales, adapting your approach to align with team objectives and company goals.

   • Track your activities and progress to ensure alignment with overall sales targets.

   • Offer new and creative ideas for campaigns and activities to maintain interest from the market

   • Work collaboratively with other SDR’s to create a strong team morale and sense of pride for one another when tracking down a lead 

   • Support Sales teams with following up on opportunities or quotes sent out to support lead conversion to pipeline 

   • Gain a strong knowledge of our product offerings and associated legislation to drive meaningful and deep conversations 

   • Offer support at conferences and events within the industry to generate leads and increase brand awareness

   • Act as an ambassador for Smoothwall in any communication, internal or external

   • Work collaboratively with the Channel & marketing teams to drive lead generation via all functions