Channel Talk is a customer service platform that helps businesses increase the lifetime value of their customers through a VIP concierge experience. We are Asia’s largest B2B SaaS company and the #1 customer service platform in Korea and Japan with over 170K+ users.
We’re looking for an ambitious and proactive Sales Development Representative Intern to join us for a 3-6 month internship in our expansion to the US market. As a rapidly growing startup, we offer accelerated career growth opportunities, with the potential for this position to transition into a SDR internship role upon graduation.
If you’re looking for an internship that will provide you with the opportunity for true hands-on sales experience and the ability to make a significant impact at a startup, then this role is right for you.
About the Role
- Build professional skills and knowledge of the sales process that will set you apart in your career
- Manage and qualify inbound leads, a crucial role in our sales success
- Research companies and approach potential customers through targeted strategies including calls, emails, Linkedin, and events
- Deliver product knowledge and support to customers by answering inquiries and offering personalized assistance
- Support the sales team with administrative tasks to learn the ins and outs of the sales operation process
What We’re Looking For
- A sales-oriented mindset with a passion for business development
- Hardworking and coachable self-starter who is driven to succeed and grow
- Strong communication skills with the ability to articulate ideas clearly and effectively
- Excellent phone etiquette and comfort in handling multiple inbound and outbound calls daily
- An understanding of the importance of exceptional customer service
- Commitment to a 3-6 month full time internship (40h/week)
- A college student with an expected graduation date between June 2025 and December 2025
Nice to Have
- Experience at a startup
- Past internship experience in sales
- Korean language ability (a great plus)
What You’ll Get
- Hands-on experience in B2B sales
- Experience in a fast-growing, venture-backed SaaS startup
- Hybrid work model
- Latest MacBook or equivalent device
- An office is located in Soho
- Transportation allowance for your daily commute (in addition to any business travel expenses)
- The anticipated OTE for this role is $22-26/hour
- Visa sponsorship if you transition to full time contract
Process
- Submit your resume
- Recruiter Screening (Online)
- Peer Interview (Online or in-person)
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Meet your peer and understand how we work
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Pitch: Prepare an elevator or 5-minute pitch on any topic for the first interview(no keynote/presentation required)
- CEO/Founder Interview (Online)
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Meet the founders and understand why’s and how’s of Channel Talk
