Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.
The Sales Development function is responsible for prospecting, educating and qualifying leads to create opportunities for the Account Executives to close. This function helps drive higher retention with a focus on building trust to generate long term customer relationships.
Essential Key Responsibilities
- Bilingual proficiency in English and Spanish is preferred to support customer interactions
- Nurture inbound leads from marketing responses, chat, webforms and phone inquiries
- Contact leads, identify pain points, goals, budget, and schedule meetings or demos with Account Executives
- Convey Dun & Bradstreet's value through phone conversations and bulleted emails
- Qualify leads based off of Budget Authority Need and Timeline (BANT) and pass to the appropriate internal Sales Channel
- Maintain an in-depth understanding of Dun & Bradstreet's product features, functionality, and benefits
- Use CRM to capture all sales activity and maintain accurate customer records
- Work closely with Account Executives for seamless customer experience through handoff
Education and Experience
- Associate's Degree - Required
- Bachelor's Degree - Preferred
- Years of Experience- 2 to 4 years
Essential Skills and/or Certifications
- Strong desire to build a career in sales
- Ability to write succinct, crisp emails and a great phone manner
- Ability to engage in meaningful conversations at all levels of management
- Ability to gain deep product knowledge and continually learn new features, applications, and more
- Exceptional organization and time management skills
- Ability to be coachable with a high sense of curiosity and creativity
- Ability to work with CRM software
- Proficiency with Excel and other MS Suite programs Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
- Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs
Key Stakeholders
- External Clients, Inside, Field and Strategic Account Executives
Benefits We Offer
· Generous paid time off in your first year, increasing with tenure.
· Up to 16 weeks 100% paid parental leave after one year of employment.
· Paid sick time to care for yourself or family members.
· Education assistance and extensive training resources.
· Do Good Program: Paid volunteer days & donation matching.
· Competitive 401k & Employee Stock Purchase Plan with company matching.
· Health & wellness benefits, including discounted Wellhub membership rates.
· Medical, dental & vision insurance for you, spouse/partner & dependents.
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Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. Pay transparency nondiscrimination statement/posting - OFCCP's pay transparency policy can be found here. We participate in E-Verify - The current poster can be found here.
Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [email protected] to let us know the nature of your accommodation request and your contact information.
