Sales Development Representative

Hook's mission is to reinvent how businesses engage with their customers by providing machine-learnt insights to help companies radically improve customer loyalty and revenue forecasting using data.

We’ve raised $multi-million in funding from some of the top investors in Europe and the US and have an enviable list of customers that we’re working with including some of the fastest growing companies in the world. We’re looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world’s leading workplaces for great people along the way.

What you will do:

As a Sales Development Representative, your job will be to lay the foundation for the rest of the sales team by engaging with customers and prospects, helping them understand the benefits of Hook and progressing them in the sales process. You will play a pivotal role in driving revenue growth by generating high-quality leads, qualifying prospects, and setting up meetings for our sales team.

• Conduct outbound prospecting activities, including cold calling and emailing to generate new leads and opportunities.
• Continuously improve key sales metrics, such as response rates, engagement rates, and conversion rates.
• Consistently meet or exceed monthly/quarterly sales targets for lead generation and opportunity creation.
• Having in-depth conversations with prospective customers about their needs and communicating those needs to the rest of the team- you will be responsible for helping us stay customer-first.
• Represent Hook at industry events and conferences
• Sales training and development courses to develop you as a sales expert
• Keeping up to date on sales and customer success trends to increase your credibility in the industry e.g. subscribing to blogs/podcasts, reading books, researching case studies.

Requirements

• You are relentless in your pursuit of success, leaving no opportunity unexplored.
• Curiosity drives you forward; you are constantly asking questions and seeking new knowledge.
• You prioritise collaboration and teamwork, recognising the value of diverse perspectives.
• Balancing multiple conversations at different stages comes naturally to you, ensuring each interaction adds value for the customer

Benefits

💸 £30-£35k base salary (depending on experience)

🏖️ 27 days holiday (option to buy and sell holiday) + bank holidays

📈 Generous stock options

🏥 Private health insurance so you can get the best care you need

🧘 Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food

📚 Annual learning & development budget for every employee

🏢 Flexible working - we’ll all come together three days a week but otherwise you can work from home or come into our awesome office in Liverpool Street

💻 The best equipment for everyone to work with

Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues. As part of a growing start-up team, we expect a lot from you and will work hard to make sure you have everything you need to be at your best. 

Apply for this job

At Hook, we embrace diversity in all its forms and are committed to creating an inclusive workplace where everyone feels valued and respected. We encourage applications from individuals of all backgrounds, experiences, and perspectives, as we believe that a diverse and inclusive team fosters innovation and contributes to our collective success. If you share our passion for excellence and want to contribute to a workplace that celebrates diversity, we encourage you to apply. We are an equal opportunity employer.