Sales Development Representative, GBG Loqate (3647)

About GBG

GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions.

With over 30 years’ experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.

Why you should be@GBG

• We make the world a safer place
• We trust each other and win together
• We are local experts in a global business
• We want you to be yourself
• We grow when you grow

The team

Loqate, a GBG solution

Helping every business in the world reach every customer in the world. Sounds good, doesn’t it? That’s the vision of GBG’s Location Intelligence business. But what does it really mean?

We help our customers connect with their customers quickly and easily. We do this through world-class data, innovative technology, and our team of dedicated and experienced people.

Customers range from the smallest online shops to the biggest global technology companies, and a range of channel partners, with everyone in between. Each customer is as important as the next, and ensuring our solutions meet all customers’ needs is vital to our success.

With dedicated offices in the UK, Germany, New York City, Kuala Lumpur, and Singapore, our business is proven to deliver double-digit growth each year, this will continue to help GBG become the leader in address data solutions. 

The role

This SDR is a key member of the sales team who is responsible for identifying prospects, contacting them, and setting meetings for the New Business team to carry forward.

What you will do

• Identify and research prospects/leads within new accounts
• Respond to inbound requests and execute a high volume of outbound calls and emails per day
• Manage and maintain a pipeline of target prospects as you gather information and vet interest
• Follow up and move leads forward in the process; engage with sales teams to ensure timely handoff of leads for ongoing opportunity management
• Learn and execute proven processes to generate and manage your efforts
• Leverage the CRM and be diligent about creating/managing all data and activities
• Work with sales management to develop target lists, call strategies, and messaging
• Participate in marketing and sales campaigns
• Collect and share feedback on lead quality to support demand generation
• Learn from your team members and help the team continuously improve

In more detail

Account strategy and planning

• These will be determined by you, in collaboration with your manager, and you’ll update them regularly to keep your contribution relevant as we evolve.  You’ll do this via your Personal VOS.

Requirements

To help you be successful, we’re looking for:

• Candidates must have the ability to converse in Mandarin/Chinese dialects as this role will be supporting the Chinese and Asia Pacific markets.
• Customer-oriented with a high level of professionalism
• A commanding desire to learn and succeed in tech sales
• Responsive, friendly, and thoughtful in your communications; effective in communicating ideas and information, both written and verbal
• Coachable - you don’t just go through the motions and do what we say. You’re self-aware. You reflect, listen to others’ feedback, give yourself feedback, and make changes
• Ability to learn new concepts and software programs quickly, retain large amounts of information, and adapt to a changing work environment
• Excel in a collaborative environment - you enjoy helping others be successful while achieving your own goals
• You are comfortable on the phone and don’t shy away from the phone or favor only electronic means of communication
• Experience with the Microsoft Office Suite, including basic spreadsheet familiarity

Behaviours we'd like to see

Benefits

We have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference, everyone has something to contribute. Maybe you too could make a difference.

As part of our commitment to our team and flexible working approach, we have created a Work When and Where You Want Policy to give our team members choice and empowerment, and to support a balance in work and home life. Please ask your Talent Attraction Specialist for more information on this and our Family Friendly policy if you want to find out more!

Next steps

If you’re interested, please apply! We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.

As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Specialist if you require any reasonable adjustments to the interview process.

To chat with the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to [email protected] and we’ll be in touch. 

Make life@GBG work for you.