Sales Development Representative (CST/EST) - Inside Sales

APPLICATION DEADLINE: Monday, Nov. 25th at 10:00am central

Who we are:

M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.

We help knowledge workers to work smarter.

To learn more about us we encourage you to visit our company page.

 To learn more about how we became a Certified Great Place to Work visit, Working at M-Files | Great Place to Work.

Summary of the role:

Part of the Growth Marketing organization, the Sales Development Team plays a critical role in driving new customer pipeline and acquisition through qualifying high-quality sales ready leads on behalf of the direct sales team.

The Sales Development Representative will communicate the M-Files value proposition by actively prospecting, responding to and carefully managing responses to inbound leads, overcoming client objections, and creating early-stage opportunities.

You'll leverage data insights, best-in-class technology, and a range of tactics to prospect to assigned accounts that align with the goals of the sales team. You'll possess strong written and verbal communication skills and be able to effectively articulate the M-Files value proposition to a broad and varied audience.

You'll collaborate closely with colleagues in the Growth Marketing Team to understand the regional marketing strategy and optimize event and campaign follow up.

This is a fully remote role with the ability to work anywhere in the US, Eastern or central time preferred, with some occasional travel for events and internal meetings required. The role reports to the Senior Director, Growth Marketing - North America, while working closely with the North American sales and Growth Marketing teams.

What you will be doing/Responsibilities and Duties:

• Qualifying inbound leads and scheduling highly qualified meetings for the sales team
• Researching and outbound prospecting to identify new leads and opportunities for the direct sales team using a mixture of tactics and approaches
• Working closely with the Growth Manager for North America (NORAM) to establish a clear plan for event and campaign lead follow up and nurture.
• Achieve or exceed monthly individual KPIs and metrics.
• Collaborate closely with colleagues in sales and marketing to share and obtain feedback, lessons learned and best practices.
• Ability to travel for internal conference (Sales Kickoff) in January
• Potential travel to relevant team events and conferences semi-yearly/yearly

Requirements

Who you are/Qualifications and Skills:

• 1+ year of experience in a business development or sales role, preferably for a technology vendor.
• Detail-oriented with a demonstrated ability to properly qualify inbound leads and create opportunities in Salesforce by following established processes.
• Strong prospecting skills and the confidence to make cold calls, ask for referrals & seek new leads.
• Highly self-motivated, disciplined and driven.
• Demonstrates the ability to understand technology solutions and communicate the benefits to prospects.
• Technology savvy, with a working knowledge of CRM systems and tools such as Salesforce, Gong Engage, LinkedIn etc. are preferred.

Participation in our Recruitment Process:

1. Initial Phone Screen w/People & Culture Team Member
2. Hiring Manager (Director, Growth Marketing)
3. Director, North American Sales (Mid-Market) & BDR Team Lead
4. Chief Marketing Officer

*Completed Recruitment Process Time Investment for Applicant: ~Approx. 3hrs

Benefits

Why M-Files?

We are a global company with Finnish roots and with our own product that we are greatly proud of!

By joining M-Files, you will get the opportunity to contribute to our success and growth, while developing your own expertise. Our team is fun, and our solutions are changing the market!

Our guiding principles of "Make It Happen", "Help Others", and "Love Customers" are highlighted through our daily actions as a team. Transparent communication and outstanding team spirit were listed as our strengths in our M-Filer Experience survey last fall.

What We Offer:

• As a remote enabled company our employees enjoy the flexibility to establish their own life/work balance
• 10 paid holidays annually
• 15 days' vacation annually
• 4 floating holidays (employee's discretion)
• 6 days of paid sick leave
• Matching 401K Plan (25% of employees' contribution up to the IRS max)
• Health insurance (PPO and HDHP/HSA plans offered)
• Dental insurance
• Vision insurance
• Life insurance (1x employee salary)
• Short-term disability (employer paid)
• Long-term disability (employer paid)
• Flexible Spending Plan (medical and dependent)