Sales Development Representative

Hi. We’re ContactMonkey. Our mission is to transform the way organizations communicate internally: making work more human. Proudly Toronto based, we have been helping businesses boost growth and productivity through their internal communications all around the world. Today, brands such as Toyota, IKEA and KPMG use our powerful tech stack to create, send, and track HTML email within Outlook or Gmail. 

2024 has been a great year at ContactMonkey and 2025 will be even better. Here’s what we’ve been up to:

• Ranked by the Globe & Mail as one of Canada’s fastest growing companies
• Recognized as part of the 2023 Deloitte Technology Fast 50™ awards program as one of the fastest-growing technology companies based on the highest revenue-growth % for over 4 years
• Recognized in Deloitte Technology Fast 500™ as one of the fastest growing companies in North America
• And finally to cap off the year, we just raised a $55 million Series A financing!

We understand that joining a team is one of the most important decisions you make ❤️, and adding a team member is one of the most important decisions we'll make. Through our process, we want you to get to know us and understand how you approach problems, learn, and what motivates you!

About the job: 

We're looking for a talented Sales Development Representative to join our core team to work alongside our Director of Sales, SDR Sales Manager and Outbound Account Executives in growing our outbound business development program. 

Your impact:

• Collaborate with the Director of Sales and SDR Manager on ContactMonkey’s outbound playbook (A/B testing outbound cadences and personalized, targeted email campaigns) 
• Creating new disruptive and creative outreach strategies to stand out, leveraging a multi-channel approach against 3+ more ICP contacts (LinkedIn, Email, Video, Cold Calls, Gifting) 
• Contact and qualify prospects through cold calls, emails, and discovery meetings, with the goal of booking qualified demos for the Account Executives
• Execute Account Based Strategy  playbook to convert SMB and MidMarket prospects (1,000-5,000 employees)
• Hit minimum daily KPIs and generate 10 Sales Qualified Opportunities monthly
• Developing strategies to maximize your success and collaborate with Account Executives, Product and Marketing
• Getting to know the product, CRM, sales pipeline and understanding the qualification & sales process

About you:

• 6+ Months of BDR/SDR experience with a proven track record of exceeding targets
• Relentless grit & drive – demonstrated persistent nature and experience overcoming objections. 
• An honest and thoughtful communication approach that inspires confidence and builds enthusiasm
• Exceptional written and verbal communication skills
• Strong organization skills & attention to detail
• Self-Starter who welcomes feedback 

How you can stand out:

• Expertise using SaaS tools, such as Salesforce, Salesloft Sales Navigator, and ZoomInfo

You are someone who enjoys:

• Working in a startup environment where you can make a big impact 
• Selling products that make a positive and lasting difference in people's lives
• Asking the right questions and digging deep
• Building repeatable processes and systems that scale

What we bring to the table:

🏥 100% employer paid benefits program

📚 Monthly learning and development stipend for personal and professional growth 

💰 Stock option plan

🏝 Generous vacation package to suit your lifestyle

💼 Downtown Toronto office in case you want to change up your workspace routine

🤝 Genuine team of good people who celebrate successes and work through the hard stuff, together. 

Our team is reimagining what it means to send and receive valuable communications to an entire workforce. By joining ContactMonkey, rest assured our wickedly smart, high-performing team members will challenge you to learn and grow every day. We value great work and great ideas in everything we do. We're looking for talented people who want to grow their career with us while making an impact with groundbreaking ideas.

Equal Employment Opportunity

Contact Monkey does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application