capital.com is hiring a

Sales Conversion Account Manager with English and Chinese (Asian Markets)

Melbourne, Australia
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. 

We are looking for a dynamic and results-driven Conversion Account Manager to join our team, focusing on the Asian markets. The ideal candidate will have a proven track record in sales, with the ability to engage and convert clients into active traders. Proficiency in both English and Chinese is required to effectively communicate with clients across the region. This is an office-based role where you will be working closely with a collaborative team to drive conversions and meet sales targets.

Responsibilities:

  • Client Conversion: Engage with clients, primarily in the Asian markets, to convert leads into funded accounts by delivering an outstanding experience.
  • Relationship Management: Build and maintain strong relationships with prospective clients, understanding their trading needs and providing tailored solutions.
  • Market Expertise: Stay up to date on market trends and financial products relevant to the global markets, offering insights to clients.
  • Communication: Manage communication through calls, emails, video calls, effectively addressing client queries in both English and Chinese.
  • Sales Targets: Achieve and exceed monthly conversion targets and KPIs related to account funding, trading activity, and client retention.

Requirements:

  • Language Skills: Fluency in both English and Chinese is essential (written and spoken).
  • Experience: A good experience in sales, or client-facing roles within the financial or trading industry.
  • Knowledge: Good understanding of CFD trading products, financial markets, and trading platforms, particularly in the Asian region.
  • Sales Skills: Proven ability to meet and exceed sales targets, with a strong focus on client conversion.
  • Communication: Excellent interpersonal and communication skills, with the ability to explain complex financial concepts clearly.
  • Cultural Awareness: Familiarity with the cultural and business practices of the Asian markets, with a focus on client preferences in the region.
  • Work Environment: Must be willing to work from the office, as this is an in-office position.

What you will get in return:

  • Competitive Salary
  • International Team Collaboration
  • State-of-the-art Equipment
  • Generous Annual Leave Policy
  • Employee Referral Program
  • Great office in a central location
  • Comprehensive Private Medical Insurance
  • Annual Global Performance Review Cycle
  • Great Benefit System

Be a key player at the forefront of the digital assets movement, propelling your career to new heights!
Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity.
Work alongside one of the most brilliant teams in the industry.

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