About Us
Splend provides people from all walks of life the freedom to earn an income through flexible, all-inclusive car subscriptions. Our unique products offer rental or rent-to-buy options for rideshare and delivery drivers who work with platforms such as Uber, AmazonFlex and more. Essentially, we empower people to take charge of their own career and earning potential. But we don’t just hand over the keys and wave goodbye; Our turn-key solution takes the admin work out of the equation for drivers and uses data insights to keep them safe, freeing up their precious time for all the important things in life.
Our Positive Impact
We’re fast-tracking our transition into green mobility, reducing our carbon footprint by transitioning to electric and hybrid cars, making us an industry leader for this vitally important environmental change.
Here at Splend, we also believe that it’s our people who bring it all together and that an inclusive workplace is not only the right thing to do, but it is also a business imperative. By fostering a culture of inclusivity, we can attract and retain the best talent, create stronger relationships with our customers, and ultimately drive better business results.
About the Role
Reporting to the Head of Sales, the Sales Consultant role has been created to drive growth via a customer and solution focused approach. The Sales Consultant, (based out of our Cricklewood office to begin, with a view to moving to central London as we expand), will be responsible for handling sales inquiries and educating customers on Splends products and benefits.
The Consultant will be responsible for progressing the customer lead through the pipeline from inquiry to subscription, working closely with the Operations team to ensure an exciting and engaging process for our customer, finding them a product and solution that fits. Other responsibilities of the role will look like this:
- Educating customers across our product suite and service offering and Splends points of difference.
- Educating customers on the benefits and potential earning and lifestyle that on-demand driving can offer and how we can support their journey.
- Help customers new to Uber by booking them into our Splend Assist program and communicate the required documents to bring with them.
- Scheduling appointments (via phone/email/chat).
- Work closely with the Operation and depot teams to ensure we are maximising all sales potentials.
- Treat every lead with passion and purpose.
- Maintain an unwavering high level of customer service in line with Splends values and passion for our customers.
What You'll Bring:
- 4+years experience in a fast-paced sales role with proven results
- Be a highly effective communicator with the ability to build rapport with customers from a variety of cultural backgrounds.
- The ability to focus on the desired result, by setting challenging goals, whilst meeting or exceeding them.
- Eager to learn, grow and develop in a scale up environment.
- Great customer service skills with a customer outcome driven focus and approach.
- Strong administrative capabilities.
- Have a full UK Driver's License
- Be in a commutable distance to Cricklewood
Our Benefits and Culture:
- A competitive base salary and uncapped commission (£35- £40k base with £60K OTE minimum)
- Opportunity to participate in the employee share program.
- 25 days annual leave (excl. bank holidays).
- A day off for your birthday!
- Private health care
- Health and wellbeing allowance
- Dedicated Learning & Development platform
At Splend, we believe that diversity and inclusion are essential to our success. We are committed to creating a workplace where everyone is respected, valued, and supported. We embrace and celebrate differences in race, ethnicity, gender, age, sexual orientation, religion, and ability, and we actively seek out diverse perspectives and experiences to drive our growth.
We welcome candidates from all backgrounds and experiences to join our team and help us build a more inclusive future. If you share our commitment to diversity and inclusion, we invite you to apply!
