The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.
From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support.
To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that helps the efficiency of content and connectivity in the country. We also operate Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction.
Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency by conducting regular check-ins and quarterly performance reviews, which helps us achieve goals and continuously advance together. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-related training and conferences.
Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.
The role of Sales Coach is to empower our sales team to achieve peak performance by providing expert coaching, developing effective training programs, and fostering a high-performance sales culture. The Sales Coach will play a critical role in driving revenue growth, improving sales efficiency, and enhancing customer satisfaction.
Duties and Responsibilities
- Design and implement comprehensive sales training programs focusing on areas such as sales techniques and soft skills.
- Provide ongoing coaching and mentorship to individual account managers, offering guidance, feedback, and support to improve their performance and achieve sales goals.
- Regularly assess sales representative performance, identify areas for improvement, and develop personalized development plans.
- Utilize sales data to identify trends, opportunities, and areas for improvement. Share insights with the sales team to optimize their strategies.
- Work closely with sales leadership to align training initiatives with overall sales objectives.
- Continuously monitor industry trends, emerging technologies, and best practices in sales to ensure that training programs remain relevant and effective.
- Create a positive and supportive sales culture that encourages teamwork and growth.
- Organize and lead sales meetings, workshops, and team activities.
- Track key performance indicators (KPIs) to measure the impact of training programs.
- Align training programs with the Performance Management Policy, Performance Improvement Plan(s), business direction, and individual or team performance.
- Offer ongoing support and guidance to sales representatives, answering questions, resolving issues, and providing timely feedback.
- Assist sales representatives in building strong customer relationships and influencing customer decisions.
- Implement activities for sales discussions, training, events, and other sales-related initiatives.
- Create a positive and supportive sales culture that encourages teamwork and growth.
Qualifications
- At least 3 years experience as a Sales Coach, Sales Manager, Senior Account Manager or equivalent
- Proven track record in sales, with a strong understanding of sales processes and techniques.
- Strong coaching and mentoring skills, with a proven ability to develop and motivate sales teams.
- Excellent communication and interpersonal skills, including the ability to build rapport and influence others.
- Strong analytical skills and the ability to interpret sales data to identify trends and opportunities.
- Experience with sales CRM systems and learning management systems.
- A passion for sales and a desire to help others succeed.
- A strong work ethic and the ability to work independently and as part or in support of a team.
Hiring Process
Our team recognizes the importance of your candidacy, and we want to ensure that your application receives the attention it deserves. We aim to give our applicants a good experience by being timely, efficient, and direct. Rest assured that your application will be carefully reviewed and processed promptly.
Privacy Statement
RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by RISE with third party service providers to serve lawful purposes, for RISE recruitment process, including processing of data by third party when required. Your information shall be held only as long as necessary to achieve the purpose for which it is collected. The use and transfer of your information will be strictly in accordance with the applicable data privacy law and in line with our privacy policy available at RISE Privacy Policy. Further, by clicking Apply, you agree and acknowledge that you have read RISE’s privacy policy and fully understand your rights to access, correct or withdraw your information anytime.
