OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.
Responsibilities:
- Handle calls through a blended call queue working customers through the sales cycle.
- Contact potential or existing customers to inform them about a product or service.
- Ask pertinent questions to understand the customer’s requirements.
- Recommend solutions by cross-selling and upselling.
- Accurately take and process orders.
Requirements
- 1+ years of sales experience is an asset, but not required.
- Hospitality or call center experience is an asset, but not required.
- Excellent communication and written skills
- Computer skills including typing, navigating multiple tabs, windows, and systems.
- Passionate about resolving issues and creating a great customer experience.
- Dynamic personality with high energy
- Ability to multi-task, prioritize, and manage time effectively.
- Strong phone presence and experience dialing dozens of calls per day
Benefits
- Full time. 40 hours per week schedule with overtime opportunities!
- Great pay. Hourly base salary + unlimited commissions + benefits!
- Training. Paid training & development
- Benefits. Health Care Plan (Medical, Dental & Vision)
- Growth. Opportunity for professional and personal growth
- Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment
- Guaranteed hourly base pay + UNLIMITED COMMISSIONS. Earn up to $1,000 PER WEEK in commissions alone!
