Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury.
Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
As a Sales Associate, your primary role is to create unforgettable experiences for all our customers. Using your product knowledge and storytelling skills, you will personalize each interaction and build lasting relationships. Your willingness to learn and grow will help you become an expert in your field and a vital part of our team.
Customer Focused:
- Create a welcoming and enjoyable atmosphere for both customers and team members.
- Commit to delivering an engaging and exceptional customer experience in the store.
- Develop and maintain key customer relationships
- Eagerly learn about our products, brand, services, and local events to enhance the customer experience.
Responsibility:
- Show curiosity about the business and willingly share your ideas.
- Enjoy working as part of a team and foster strong relationships with your colleagues.
- Deliver operational excellence, showing respect and consideration for people, products, and the environment.
Brand:
- Understand and demonstrate the Mulberry employee values and behaviors: Be Bold, Be Imaginative, Be Open, Be Responsible.
- Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
- Act as an ambassador for Mulberry and communicate positively about the brand.
Made to Last:
- Wherever possible, incorporate environmentally responsible practices into your work. Contribute to decreasing Mulberry’s carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future.
- Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at
[email protected].
