Sales Analyst

About us

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

About the role

Are you obsessed with data, sales, taking action, and changing the game? If you have a whole lot of hustle and are ready to make an impact, come work with Auctane and use your skills to push one of the largest eCommerce companies in the world to further excellence!

The Sales Analyst will work on the Revenue Operations team and is responsible for enabling the revenue team with actionable data and intelligence. These responsibilities are delivered through the definition & refinement of the key sales data campaigns and/or sales data analysis, measuring the performance of the campaigns against established targets, and recommending actions to drive improved revenue performance.

What will you be doing?

This person will be responsible for creating actionable customer and prospect lists for our sales teams, producing sales campaign analysis, reporting on sales performance (revenue/expense/customer trends), modeling impact of investment, and performing root cause analysis.

• Utilize advanced Looker and Excel skill sets to analyze data sets as set forth by the Sales Leaderships team. These may include (but are not limited to):
• Retail Sales data
• Forecasting
• Marketplace data
• Transportation data
• Identify high-potential accounts/customers/prospects through market research and data analysis
• Create sales data campaign queries and work with BI and our Salesforce teams to get campaigns in front of our sellers
• Push to learn and become a subject matter expert on our carrier, software, insurance, and other offerings
• Seek to understand areas for data efficiencies and push forward innovative and game-changing projects
• Prepare materials for sales leaders to help them with enabling their team to drive revenue

   

What are we looking for?

• Business acumen is required - understanding the levers to pull to produce growth and associated risks
• SQL and BigQuery experience
• Strong PowerPoint and Microsoft Excel skills are required
• Understands descriptive statistics
• Strategic Bias - weighing scale vs. expediency, and can identify opportunities and risks within existing systems.
• Ability to clearly and concisely communicate results and insights to management and directors
• Able to effectively combine quantitative data and qualitative information to communicate the “so what” of a situation to drive actionable insights
• Passion for customers and interest in eCommerce
• Ability to work cross-functionally to understand and deliver on business needs
• Data management skills (cleaning, linking, analyzing, reporting)
• Able to balance fun & positive working relationships with the need to have direct conversations around business performance
• Salesforce reporting experience

What will make you stand out?

• Experience with data analysis in SQL, presentation of data
• Experience working with an income statement or knowledge about revenue and business drivers
• Experience with presenting data in a BI tool (preferably Looker)
• Experience with modeling the financial impact of strategic initiatives, including sensitivity analysis
• Experience with generalized linear modeling or clustering
• Bachelor’s Degree or equivalent years’ experience.
• Three or more (3+) years of relevant work experience.
• Two or more (2+) years’ experience in relational database concepts with expert knowledge of SQL
• Two or more (2+) years of experience modeling investment opportunity or financial planning
• One or more (1+) years of experience managing and developing business intelligence solutions, such as Tableau, Looker, or Sisense for Cloud Data Teams (preferably Looker)
• Experience in a fast-paced, global environment
• Strong track record of learning new tools, technologies, and frameworks
• Experience with building reports and dashboards in Salesforce

The Tech

• Looker
• SQL
• BigQuery
• Python is a plus
• Microsoft Excel
• Google Docs
• Salesforce

What do we offer?

• 📦 Discount on your personal shipment orders via stamps.com and GlobalPost.
• 💙 Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.
• 😊 Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack!
• Referral Fee 🔗 We need your support in hiring top-class talent! We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process.
• ⚖️ Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation. Working in a fast-paced environment can be intense, but that doesn’t mean you shouldn’t enjoy your free time!
• 💜 An inclusive and upbeat work environment Leave your suit behind... business casual, jeans accepted kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.
• 🌍 A cross-cultural atmosphere We are a truly international team of over 20 nationalities that speak at least 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.
• 🏟️ Company events Work hard, play hard! We do our best every day, even at our regular team-building events.
• 📺 Internal and external training, free access to online training platforms such as LinkedIn Learning.
• 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesday-Wed-Thursday.
• 🌅 We offer 10 paid days off for U.S. holidays throughout the year!
• 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that help you focus on your health.
• 🛬Take the reins of your time off with our flexible PTO policy – because work-life balance should always be in your hands!
• 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…)
• 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
• 🚗Free garage parking directly across from the office building.
• 🏋🏾‍♀️Fitness center in the office with Tonal Mirrors, Peletons, free weights, etc.
• 💪🏽We offer a gym discount program to help you stay fit and healthy!
• 🧘🏻‍♂️Find your zen right at the heart of our Austin office with weekly onsite yoga sessions – because balance is key to our vibrant workplace culture!
• 💰401k employer matching program – because your future deserves a friendly boost!
• 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
• 🐶We’ve got your furry friend covered with pet insurance discounts.
• 📄Have a helpful legal sidekick right in your back pocket with our free access to Rocket Lawyer.
• 🩺Get ready for hassle-free healthcare from the comfort of your couch – we offer free Telehealth services to keep you feeling your best!
• 💆🏻‍♀️Treat yourself to relaxation on the regular – enjoy a monthly discount at Massage Envy.
• 👕Get ready to rock our brand with style – we've got awesome company swag to offer!
• ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
• 🏡BenefitsHub platform to obtain perks and discounts on auto/home insurance, pet insurance, travel, fitness, etc.
• 🚶🏽‍♀️Wellness programs with wellness discounts on medical benefit deduction and offers various company wellness activities/webinars and challenges such as Steps challenges and a Health Fair!
• 💲Health savings account employer contribution for HSA medical plan enrollees.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

• Sit for prolonged periods of time
• Utilize wrist and hands for a prolonged period of time
• Walk short distances
• Stand for short periods
• Speaking and conversing with others
• Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled

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