This role sits with one of Daisy Communications brands - XLN for Small Business
Salary: £23,000 Plus realistic OTC of £300 up to £1000 per month for our top salespeople!
Location: Sheffield
Working Hours: Monday to Friday 9:00 – 17:30 (37.5 hours)
Key responsibilities:
- Conduct inbound and outbound sales calls with businesses, selling our products and services to B2B customers based on client needs.
- Develop and nurture relationships with UK based SMEs to drive sales from initial contact to closing. You may be required to move between sales campaigns or sell additional products.
- Proactively identify and qualify potential customers to build a robust sales pipeline.
- Consistently achieve or exceed sales targets while adhering to established strategies, call KPIs, and performance metrics.
- Leverage CRM systems to effectively manage sales opportunities, track customer interactions, and maximise sales potential.
- Build and maintain strong relationships with customers to ensure satisfaction and loyalty.
- Work closely with the sales support/operations team to ensure a seamless customer journey from sales to fulfilment.
- Stay informed about industry trends, competitor activities, and market dynamics to effectively position products and services.
- Accurately track and report on sales activities, performance metrics, and account information.
- Adhere to company policies, security protocols, and regulatory requirements.
- Resolve queries within industry/department lead timescale.
- Be vigilant for possible fraudulent activity and if necessary raise a security incident report using the template accessible via the corporate Intranet.
- Periodically review Daisy Security Policies – centrally hosted on the Intranet - to ensure full compliance with current legal, regulatory and company requirements.
- Previous sales experience is desirable, ideally in Telecommunications, energy or merchant services.
- Strong interpersonal skills with ability to build rapport and understand client needs.
- Negotiation/objection handling skills.
- Highly motivated, able to work independently and as part of a team, with a strong sense of initiative.
- Hardworking with a ‘can do’ attitude.
- Strong time management and organisational skills, with the ability to manage multiple leads simultaneously.
- Excellent verbal and written communication skills, with the ability to explain technical products in a simple, effective manner.
- Competency in using CRM systems and MS Office is highly desirable.
- Self-confident with the ability to overcome objections.
- Demonstrate a positive attitude at all times.
- Goal oriented.
What are the benefits of working at Daisy?
Our ethos is simple: the more you put in the more you get out.
We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.
Here are some of the benefits that we offer…
- 25 days holidays, plus bank holidays, and the option to purchase more!
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Access to discounts and savings at more than 1,200 retailers
- An additional day off on your birthday or if you're getting married
- Auto enrolment following probation into a salary pension scheme
- Access to exclusive offers on a range of Daisy products
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