⚡ WHO WE ARE:
Have you ever booked a hotel online? Then you’ve probably used D-EDGE without knowing it.
Mission 🚀: Every day, we help more than 18,000 hotels worldwide to develop their online visibility and sales through leading-edge cloud-based e-commerce solutions.
As a subsidiary of the Accor group, D-EDGE simplifies the life of independent hotels and hotel chains alike.
Figures 📊 : D-EDGE Is the European No1 and World No3 hotel distribution technology provider in hospitality. With a team of more than 500 experts located in over 20 countries, D-EDGE provides localized support, services, and tools. With its global network of 500+ partners, D-EDGE’s ever-expanding ecosystem is a positive place to do business and grow.
Values😍:
At D-EDGE we are driven by these 4 key values:
We care about people #PEOPLE FIRST
We dare to share #OPEN COMMUNICATION
We embrace change #ADAPTABILITY
We go the extra mile #GO BEYOND
At D-EDGE, we are looking for curious and involved people who want to innovate and disrupt the rapidly changing hotel market, people with a passion for digital and "Hotel Technology", ready to solve complex problems and design innovative applications, joining an agile and "bottom-up" structure where everyone is in charge.
About the position :
Reporting to Contract Manager Singapore
You will be joining the Contract & Invoicing team, which consists of 6 members based in Singapore. The team's primary responsibility is managing all financial operations related to contracts and invoices. This includes ensuring the accuracy of client contracts before they are signed for billing purposes, building customized contracts for specific projects, issuing invoices for various revenue models and new products, and addressing post-invoicing client requests that involve contract management, invoicing, payments, accounting, and the processing of credit notes.
As a Sales Admin, you will be involved in key stages after client contract approval and before the invoicing process begins. Your main task will be to ensure the accurate upload of price lines into the Odoo billing system, adhering to internal and external control procedures. You will collaborate closely with the Contract Manager to maintain a seamless flow of information from contract validation to billing configuration. This role requires cross-functional interaction with internal teams such as Finance, Sales/Account Managers, Onboarding, Client Support, Product teams, and office subsidiaries across the group
Key responsibilities:
- Client Contract Management:
- Receive client contracts via opportunities generated in Salesforce CRM.
- Verify the validity of client contracts and register them accordingly.
- Billing Process & Accuracy:
- Convert signed products into billing price lines and collaborate with the Invoice team to ensure accurate and timely invoicing.
- Create or update client billing accounts in the Odoo system according to the terms of new contracts, maintaining data accuracy and consistency.
- Client Support & Requests:
- Respond to client inquiries related to contract administration, including identifying contracts, retrieving billing history, and tracking specific billing configurations.
- Risk Analysis & Process Improvement:
- Identify and analyse risks or inefficiencies within the billing process.
- Propose and implement improvements to streamline billing procedures and enhance overall process efficiency.
- Project Participation:
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Actively participate in internal projects related to contract and invoice management, including system simplification, digitization, electronic signatures, and migration efforts.
Skills and Experience:
- We encourage applications from new professionals who meet the following criteria:
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Attention to Detail: Rigor is essential to ensure the transmission of reliable information.
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Collaborative Mindset: A strong sense of service and team spirit is crucial for this cross-functional role.
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Organizational Skills: The ability to prioritize tasks effectively is key.
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Language Proficiency: Fluency in professional English is required to collaborate across departments. Proficiency in Mandarin is a plus for communication with sales agents in China, Taiwan, and Hong Kong.
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Industry Knowledge: Experience in digital business or the hospitality sector, particularly with B2B business models, is valued.
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Technical Expertise: Familiarity with CRM systems (such as Salesforce) or invoicing tools (CRM, ERP) is highly desirable.
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Proactive Attitude: A proactive approach and the ability to take initiative will contribute to rapid growth in this role.
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Numerical Comfort: Strong skills in calculations and currency conversions are important.
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Technical Proficiency: Proficiency in Google Suite is required.
