Risk, Ops and Compliance Director

Who are we?

Satago is a leading Fintech player and offers a unique cashflow management solution designed to help business owners get on with growing their businesses and forget about their cashflow problems. We provide innovative credit control and risk tools and are the pioneers of on-demand business finance.

We are in an exciting growth phase and are looking for enthusiastic and creative individuals who want to make a difference and help us disrupt the status quo. We're a hard-working group who enjoy overcoming hurdles and building awesome tools for our customers.

We are passionate about:

• Innovation
• Empowering and inspiring people
• Understanding customer needs
• Integrity and Transparency
• Diversity and Inclusion

About the Role

This is a superb opportunity for a well-rounded professional to join our Fintech company and lead operations, risk and compliance functions. You’ll be reporting to the CFOO and helping to grow the team and their efficiencies.

What your day-to-day looks like:

Risk Governance and Strategy

• Working closely with the risk committee you will take part in building an applicable roadmap on how the lending platform will evolve, managing the user experience, ensuring the commercials are healthy and offer counsel on 'fine-tuning' the processes. You will take an active role in the development the lending platform and any modification as well as a fundamental understanding of the potential for fraud and default.
• Oversee the risk decision making process and deal flows, acting as first point of escalation on larger deal proposals.
• Regularly audit the loan portfolio for performance, quality, risk, and exceptions, and provide policy and procedure recommendations based on findings.
• Portfolio risk management and performance.
• Develop, implement, and execute the risk strategy in collaboration with the Risk Committee.
• Formulate strategies for recovery of bad debts and enforcement of security, should the need arise – this is already above in the first section.
• Ensure compliance with regulatory obligations whilst taking a commercial and practical approach to risk-based challenges and offer appropriate solutions.
• Continual drive for enhanced efficiency and client service (internal and external) in all Risk and Compliance processes
• Provide regular reports to boards and other relevant bodies detailing any current issues or information as required.

Compliance

• Devise and monitor the execution of compliance strategies that will ensure all our processes are in line with applicable laws and industry regulations.
• Maintain internal company procedures to ensure that our staff is kept up to date regarding any modifications to existing compliance laws and policies.
• Revise and/or formulate policies and promote their implementation.
• Establish protocols for minimizing damage to our business operations in case of unexpected compliance breaches.
• Ensure that the company runs with legality and conformity to established regulations.
• Ensure all AML, KYC, and privacy policy regulatory requirements are followed.
• Handle delicate compliance issues with various regulatory bodies whose decisions may influence the course of our business practices.
• Identify and deliver improvements to existing processes to ensure accurate and consistent auditable records that satisfy legal requirements and are comparable with industry best practice.

• Develop, maintain, and update the risk governance framework and ensure compliance against the framework.
• Oversee internal audits, including liaison with external auditors.
• Managing the day-to-day operations of every department, establishing company policies, implementing necessary changes and adhering to compliance procedures, laws and regulations.

Operations

• Liaise with ExCo and the SLT to make decisions for operational activities and set strategic goals.
• Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements.
• Manage relationships/agreements with external partners/vendors.
• Evaluate overall business performance by gathering, analysing and interpreting data and metrics.
• Developing, improving, and implementing operations plans to meet company goals.
• Providing all necessary reports, assisting management in goal setting, and promoting company growth and anticipating and forecasting trends and patterns of the company and marketplace.
• Creating operation strategies implementing initiatives to reduce company costs and increasing employee productivity.
• Support the creation of systems to leverage data, technology, and tools to accomplish organizational objectives and enable iteration and learning.
• Support the identification, evaluation, and management of technology and vendors for key operations.
• Own and drive the process of embedding the operational risk framework throughout the business areas and organize and facilitate workshops for process mapping of key business processes, the identification and assessment of inherent business risks and controls.

Stakeholder and People Management

• Manage team members, undertaking monthly performance reviews, training, and support.
• Partner with the technology development team to implement changes and to ensure the requirements are accurately specified and prioritised. Once the changes are implemented monitor and refine
• Collaborate on tech improvements with Finance Team as processes are interwoven.
• Drive automation initiatives to remove manual processes.
• Promote a risk mitigating culture across the business to ensure that responsibilities and accountabilities are understood.
• Work closely with internal and external stakeholders to address risk information requests and audit points.
• Chair fortnightly meetings with external partners
• Review, query, amend, update, and submit new business applications to external partner.
• Propose new funding platform overrides on external partner clients.

Requirements

If you have some or all the following, please apply:

• Proven ability to lead a risk function, with strong adherence to process and an eye for automation and driving efficiencies in client onboarding and deal decision making
• An understanding of invoice finance, ABL and other financial services
• Very strong analytical background with the ability to interpret data and recommend solutions to maximise the efficiency of decision engines.
• An excellent attention to detail and an ability to work under pressure.
• Independent, well organized and with a “can do” attitude.
• A pitch-in kind of person and not afraid to get your hands dirty.
• Excellent organizational and leadership abilities.
• Outstanding communication and people skills.
• In depth knowledge of diverse business functions and principles.
• Working knowledge of data analysis and performance/operation metrics.
• Familiarity with MS Office and various business software (e.g., ERP, CRM).
• Ability to use dashboards to drive performance measures, maximise company growth and asset development.
• Problem-solving for improving processes, increasing efficiency and profits.
• Expertise in managing vendor and partner relationships, contracts, agreements, and the procurement process.
• Knowledge of industry’s legal rules, guidelines and diverse business principles and functions.
• Excellent presentation and project-management abilities.

Benefits

Why work at Satago:

• You will be joining an awesome, welcoming, and vibrant environment.
• Play a significant role in the development of our company, have your voice heard and realise your professional and personal growth.
• Work with exceptional, diverse, innovative people who want to make a difference.
• No task is beneath or above us. We love to wear many hats and figure things out. This applies even to our CEO!

We have also other benefits that will keep you happy:

• Competitive Salary, and up to 5% pension matching
• Participation in discretionary bonus pool
• 25 days holiday + extra day off for your birthday
• SatagoSelfie: Extra holiday for one Friday afternoon per month – and yes that adds up to six extra days per year!!!
• Health and Life insurance and usual bens
• Online company perks service.
• Dedicated budget for continuous Training & Development on a personal and team level
• Plenty of drinks, snacks, and Friday's happy hour in the office.

Be you!

Satago is proud to be an equal opportunity workplace. We celebrate difference, support it, and thrive on a diverse team that represents a variety of backgrounds, perspectives, beliefs and experiences. The more inclusive we are, the better we are, and our work will be.

If you have a disability or special need that requires accommodation at any point through the interview process, please do not hesitate to let us know.

We’d love to hear from you!