capital.com is hiring a

Risk Manager - Operations (1.5 LoD)

London, United Kingdom
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. 

We are looking for a dedicated individual to join our team at Capital.com as Risk Manager!

Responsibilities:

  • Collaborate with Operations & Back Office teams to identify and assess operational risks in daily processes, including transaction handling, settlements, and reconciliation.
  • Conduct regular risk assessments and control reviews, documenting potential vulnerabilities and recommending improvements.
  • Monitor risk exposures and operational trends that could impact Ops/Back Office functions.
  • Develop and maintain dashboards and reporting tools to provide real-time risk information to senior management.
  • Prepare and present risk reports for governance forums, such as risk committees, highlighting critical issues and potential impact on business continuity.
  • Design and implement key risk controls in partnership with operational teams to manage identified risks within acceptable limits.
  • Perform periodic control testing to ensure effectiveness, making adjustments as needed based on testing outcomes and feedback from internal audits.
  • Investigate operational incidents, documenting root causes, and coordinating with relevant departments to implement corrective actions.
  • Support the development of risk mitigation strategies to reduce the likelihood of repeat incidents, ensuring lessons learned are incorporated into the process.
  • Ensure compliance with internal policies, regulatory requirements, and industry standards applicable to Back Office operations.
  • Serve as the Operations/Back Office liaison with Compliance and Internal Audit teams, facilitating audits, reviews, and assessments.
  • Identify and recommend opportunities for process improvements to enhance efficiency and reduce operational risk exposure.
  • Promote a strong risk culture within the Operations/Back Office, encouraging proactive risk management and awareness across all levels.
  • Act as the point of contact between Operations/Back Office, Risk Management, and other departments, ensuring clear communication and alignment on risk-related matters.
  • Provide training and support to Operations/Back Office staff on risk policies, procedures, and best practices.
  • This role requires an energetic self-starter that can liaise with a large number of teams and business both regionally and globally.
  • Experience and knowledge in working for a regulated fintech technology business.

Requirements:

  • 7-10 years experience in operational risk management, Back Office operations, or related roles within the financial industry.
  • Proven ability to perform test of controls (design and operating effectiveness)
  • Strong understanding of operational processes, risk frameworks, and regulatory requirements.
  • Excellent analytical skills, with experience in data analysis and reporting.
  • Proficiency in risk management software and tools (e.g., GRC platforms).
  • Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
  • Experience in managing regulatory exams and relationships with examiners and auditors
  • Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organisation; to influence and lead people across cultures at a senior level
  • Excellent problem-solving skills, inquisitive nature and comfort challenging current practices.
  • Proven track record of taking ideas forward without supervision and challenging others, where appropriate.
  • Adapt at developing relationships with senior business executives with a reputation for partnering across organisation lines to mitigate risks.
  • Highly disciplined, able to work with limited supervision and make independent decisions.
  • Strong organisational, project management, and multi-tasking skills with demonstrated ability to manage expectations and deliver results.
  • High level of professionalism, self-motivation, and sense of urgency.
  • BA in Finance, Economics, Risk Management or a related field

Benefits:

  • Competitive Salary
  • 25 days annual leave
  • Private Medical Insurance for you and your family, after the probation period
  • Death In Service
  • EAP
  • Season Ticket Loan after the probation period

Be a key player at the forefront of the digital assets movement, propelling your career to new heights!
Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity.
Work alongside one of the most brilliant teams in the industry.

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