Job Description
The RaIS Managed Services Consultant will help Visa clients manage the risk of accepting payments online. This will include analyzing order data to identify emerging fraud trends, developing strategies to mitigate these trends, and working closely with Visa’s clients to implement these strategies using a combination of Visa and industry tools.
Essential Functions and Responsibilities
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Required Experience:
• Strong communication skills, with the ability to write clear and concise reports, and the skills to communicate complex concepts and results to customers via phone, email, or face to face engagements.
• Minimum of 5 years’ experience working within a fraud team at a financial institution or ecommerce merchant. Must also have experience of interpreting results from fraud tools used to combat online card fraud (e.g. 3DSecure, device fingerprinting, IP geolocation, velocity, neural scoring etc.).
• Experience of presenting to senior stakeholders and delivering technical training.
• Experience of managing multiple priorities and experienced in effectively managing customer needs
• Experience of analyzing large sets of transaction data to identify patterns and trends.
• Experience of working with Tableau and SQL
Preferred Experience:
• Degree or equivalent in Finance, Business, Computer Science or Engineering (or equivalent)
• Experience of working in the payments industry
• Exposure to various Visa’s fraud screening tools for e-commerce transactions (VRM, VCAS, Decision Manager)
• Solid understanding of statistics/common algorithms and data analytic best-practices
• Direct merchant facing experience with experience in presenting to key decision makers, showcasing fraud and data statistical analysis will be a plus.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.