Starting Base salary USD $38,000 – $48,000
CAD $40,500 – $50,500 *
Plus Bonus, Equity & Benefits
* Pay transparency
Our salary ranges are determined by role, level, and location. The range displayed on our job posting reflects the minimum and typical maximum target for new hire salaries for the position, it does not reflect the maximum salary for the role over time. Within the range, individual pay is determined by job-related skills and experience demonstrated during the interview process.
What you will be doing:
The Risk Analyst is a part of a team responsible for minimizing the amount of financial loss and associated risk incurred by our clients by reviewing transactions flagged for analysis of abnormal claim activity, and/or potential fraudulent events. In addition, you will be expected to help identify and establish better processes and procedures to help make the department and/or the company more efficient.
Responsibilities:
- Complete daily RAC reports and execute POS auditing
- Assist with additional client specific tasks and reports
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Create, maintain, and helps to develop processes to proactively identify fraudulent behavior’s and duplicate claims
- Provide support for Client Care Professionals, Team Leads, Managers of Operations and CSM’s
- Update and maintain the process documents for all assigned RAC Reports
- Complete all daily escalation tasks as assigned to the Risk and Compliance Team
- Identify potential fraudulent and/or erroneous activity and provide findings to team members, including Manager for Review
- Recognize patterns and trends regarding financial loss or risk and escalate to the Risk and Compliance Manager for review
- Other tasks as required
What you’ll bring:
- Intermediate knowledge of Microsoft Office Suite, specific attention to excel
- Effective verbal and written communication and interpersonal skills
- Detail oriented, fast learner, efficient working style and ability to work independently
- Outstanding organizational, multi-tasking and follow-thru skills
Here at 360insights you will be a part of a fast-paced global technology company that is innovating and leading in the channel incentives and insights industry. You will be helping us to deliver great solutions for some of the world’s most recognizable brands all within an inspiring and inclusive culture that has certified us as a Great Place to Work® in Canada, the USA and the UK.
Why 360?
At 360insights, we take pride in being a people-first organization, dedicated to fostering a vibrant values-based and inclusive culture. Our commitment to this ethos is reflected in our day-to-day operations and interactions with both team members and clients. Embracing a people-focused approach entails the following principles:
Diversity and Inclusion: We wholeheartedly welcome individuals from all walks of life to join our team. 360insights is committed to providing equal employment opportunities to people of every race, religion or belief and ethnic origin, regardless of age, disability, sexual orientation, or gender identity. You can find out more about our DEIB Vision on our website. We encourage applications from individuals with disabilities, and accommodations are available upon request for candidates participating in all stages of the selection process.
Experiences that create growth. Growth that creates experiences: At 360insights, every facet of our business presents opportunities for personal and professional development, allowing you to explore diverse disciplines and rewarding work experiences. Our commitment to growth is supported by robust Learning and Development (L&D) initiatives and mentorship programs, ensuring that you have the tools and support needed to thrive and grow as an Insighter.
