Rider Engagement Associate

What you'll be doing:

• Evaluate campaign effectiveness and use insights to shape future plans
• Create content for various platforms while adhering to brand guidelines
• Strengthen company's branding related to riders
• Plan and execute rider-focused events
• Identify rider challenges through engagement and surveys, and implement solutions
• Communicate outcomes and actions to riders based on their feedback
• Manage partnerships with external brands to enhance rider experiences
• Collaborate on cross-functional projects within the company
  
  What our ideal candidate has: 
• Data analysis
• Content creative, copywriting 
• Planning and executing rider-focused events
• Identifying and understanding key challenges faced by riders through engagement and surveys
• Managing partnerships with external brands