In this pivotal role, you’ll partner with customer-facing teams, leveraging company-wide resources to craft compelling responses to RFPs, RFIs, DDQs, and ad-hoc inquiries. Your work will play a critical role in advancing Lightcast's business development efforts, delivering precise and timely responses that engage clients and prospects while driving sales.
As the owner of this function, you’ll stay at the forefront of our technology updates, translating complex concepts into clear, impactful documentation for both internal and external audiences. This is your opportunity to shape the future of Lightcast, embracing new challenges and opportunities to innovate and excel every day.
Major Responsibilities:
- Manage RFP and RFI Response Strategy - Develop and execute a comprehensive strategy for responding to Requests for Proposals (RFPs) and Requests for Information (RFIs). Coordinate cross-functional teams to gather necessary information and ensure timely and accurate responses. Maintain a repository of RFP/RFI responses and continuously refine content based on feedback and learnings.
- Assist Product Team with Research - Collaborate with the Product team to conduct product and customer research. Engage with current customers to understand their needs and gather feedback on existing solutions. Identify opportunities for product enhancements and new solution development to better serve customer needs.
- Support Solution Engineering and Pre-Sales Efforts - Serve as an extension of the pre-sales team, joining prospect conversations to assist with solution delivery. Illustrate how Lightcast's technical and professional-services solutions, APIs, and programmatic data delivery can address customer needs. Work closely with solution engineering and professional services teams to ensure smooth handoff and implementation.
Education and Experience:
- 3-5 years of experience is required managing RFP and RFI processes is required
- Bachelor’s degree in business, technology, or data science required.
- Intermediate technical skills such as data science and analysis, using Python, and/or SQL, along with experience working with APIs, are a strong plus.
- Excellent communication, presentation, and interpersonal skills, with the ability to collaborate effectively across different teams.
- Prior experience working as a solutions consultant or solutions architect is also a plus.
- Proactive, detail-oriented, and able to thrive in a fast-paced environment.
Lightcast is a global leader in labor market insights with headquarters in Moscow (ID) with offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities.
Lightcast is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Lightcast has always been, and always will be, committed to diversity, equity and inclusion. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.
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