Revenue Operations Manager - Sales Development

Welcome to the video first world

From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video.

Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now….

Meet Synthesia

We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2.

In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. We’ve raised over $150M in funding from top-tier investors, including Accel, Nvidia, Kleiner Perkins, Google and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.

About the role...

Synthesia is looking for a Revenue Operations Manager specifically for our Sales Development function. This is an exciting opportunity for someone who is passionate about the SDR function in a scaling SaaS business to become instrumental in supporting our global SDR team. You will do this by developing, implementing, and optimizing sales strategies and processes, and leading initiatives that provide value to both our Sales Development team and the Synthesia customer journey.

Your expertise in Salesforce, SQL, and sales engagement platforms (Outreach/Salesloft, HubSpot) will ensure our operations run smoothly and efficiently. You will be the regional cornerstone for data management, analysis, and strategy development, enabling our SDR team to achieve their targets and contribute significantly to our company's growth.

What you'll be doing...

• Develop and maintain an in-depth understanding of the sales development process, including pipeline management, lead generation, and conversion metrics.
• Manage and optimize sales and marketing tools, primarily Salesforce, Leandata and Outreach, to ensure seamless operation and integration. Basic SQL knowledge is required for data analysis and reporting.
• Support the implementation of sales engagement platforms; HubSpot experience is a plus.
• Own and ensure the integrity of sales development data, providing actionable insights through regular reporting and analysis to enhance team performance and strategy.
• Collaborate with the sales and marketing teams to align strategies and optimise the lead qualification and nurturing processes.
• Design and implement global SDR strategies that contribute to the team's success and overall company growth.
• Work with Enablement teams to help training and development initiatives for the SDR team on best practices, tools, and technologies.
• Regularly review and refine processes to improve efficiency, scalability, and effectiveness of the sales development function

We’d love to hear from you If you bring…

• 3+ years of experience in sales operations, revenue operations, or a related role, with a proven track record of supporting sales development teams.
• Proficiency in Salesforce is a must
• Basic SQL knowledge is required.
• Experience with sales engagement platforms such as Outreach, Salesloft, or HubSpot is highly advantageous.
• Strong analytical skills, with the ability to translate data into actionable insights.
• Excellent communication and collaboration skills, with the ability to work effectively across different teams and regions.

Salary 

We’re expecting to pay up to around $120,000 plus share options for this role. 

Benefits

• A competitive salary + stock options in our fast-growing Series C startup 💸
• Hybrid working environment 🏢
• Discretionary based bonus 💰
• 100% Medical, Dental & Vision 👩‍⚕️
• 401k Plan 👵
• Paid parental leave 🍼
• 25 days of annual leave + Public holidays + paid sick leave 🏝️
• Fun culture with regular socials and company retreats 🎉
• A generous referral scheme 💡
• A brand new computer + monitor 💻