Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.
We are seeking a collaborative and analytical Revenue Operations Executive to execute on the essential day to day tasks of the Revenue Operations team. We are looking for an enthusiastic, hardworking, and resourceful person who will be working closely with our local marketing, sales and customer success departments, along with our Global Operations team to build out a comprehensive operational infrastructure to scale a rapidly growing team.
What you’ll be doing:
You will be responsible for overseeing day to day operations of the commercial organization and collaborating with the team on implementing key initiatives, while uncovering opportunities for positive change within Trustpilot.
- Assist Commercial teams with daily operational requests, including processing quotes, approvals, business review decks and other administrative tasks.
- Support efforts to identify areas for operational improvement and propose simple solutions to streamline day-to-day tasks. Create standard operating procedures where lacking.
- Execute on key weekly, monthly, quarterly operational processes & deliverables such as, but not limited to, renewal reporting, trailing conversion rate, time to conversation, forecasting, pipeline management and marketing performance funnels
- Maintain and update key performance metrics, sales dashboards, and reports to track the health of the pipeline and marketing performance.
- Assist in maintaining clean and accurate data within Salesforce and other sales tools (eg PlanHat), ensuring proper data governance practices are followed.
- Maintain documentation and standard practice.
- Act as SME regarding processes and sales policies.
- Collaborate with a global team on key projects and initiatives.
Who you are:
- You understand and thrive working in a Commercial environment
- Enjoy working collaboratively with various departments across the organization
- Organized and can handle working on multiple projects at once
- Analytical mindset, an interest for working with data, and advanced Excel or Google skills
- Previous experience working within Salesforce required, Looker and PlanHat preferred
- An enthusiasm towards building and maintaining deep relationships
- Able to present and implement your ideas in order to get better solutions
- An ability to prioritize workload and meet targets set by others while collaborating with departments ensuring priorities are moved forward
- An attitude defined by taking personal responsibility to meet commitments and actively seeks additional responsibility
- Skilled in partnering with diverse organizational units and shaping the judgment process among executive participants
- Effective in collaboration and communication
- Have experience with internal and external stakeholder management
What’s in it for you:
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
- Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Central office with a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
- Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms
- Employee discounts to restaurants and shops
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!
About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
