About Achievers
The "Achievers Employee Experience Platform™" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at
www.achievers.com to learn more, and check out our platform in action
here. Join us in our mission to Change the Way the World Works™!
Our commitment to you:
At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. You'll have the opportunity to collaborate with a diverse group of colleagues who appreciate your strengths and are excited to learn from your experiences.
The Revenue Operations Analyst is on a mission to drive operational excellence and help us achieve our growth goals. This role is all about teaming up with our awesome customer-facing squads to make our sales tech and business metrics/analytics really shine. It's a golden opportunity to dive into high-impact sales efficiency projects within our rapidly scaling Revenue Operations team.
If you get a thrill from switching between Salesforce, spreadsheets, and brainstorming sessions, and love working on creative projects that will shape the future of the Achievers Sales Team, then this is your dream job. It's the perfect gig for an enthusiastic individual looking to gain tons of experience in no time at all, with plenty of room to level up.
We need someone eager to roll up their sleeves and jump into our sales process and day-to-day operations. But wait, there's more! You'll also need the personal, analytical, and operational chops to join forces with the business team as we skyrocket to the next level.
What you will be doing:
- Collaborate with global teams to understand their operational needs and strategies
- Design reports and dashboards for the sales team to monitor key operational metrics
- Standardize business reporting for strategic analysis and internal reviews
- Ensure consistent use of sales technologies and adherence to best practices
- Provide first-line SFDC support, demonstrate sales processes, develop reports, and answer SFDC-related questions for internal stakeholders across the business
- Update Salesforce records, maintain data cleanliness, and run standard, ad-hoc reports
- Develop data infrastructure and tools for effective analytics
- Produce ad-hoc analyses to understand customer behavior and support decision-making
- Implement data integrity best practices, including database cleanup and enforcement of standards
- Design and test process automations in collaboration with our SFDC admins
- Perform data validation and user testing of dashboards
- Work closely with sales and marketing teams to apply platform strategies through SFDC
- Support sales leaders with pipeline management and planning
- Assist with commission calculations
You're an ideal candidate if you have the following:
- 2-3 years of experience in Sales, Marketing, Finance, or similar fields
- Advanced Salesforce skills (reporting, creating dashboards, using advanced features)
- Strong data skills, comfortable with large datasets in Excel/Sheets, and willing to do manual work when needed
- Willingness to learn and adapt to newly implemented tools and methodologies
- Data-driven, curious, and passionate about using data to drive decisions
- Able to work successfully in a fast-paced environment, managing both strategic and operational tasks
- A great teacher and influencer: able to train others on new tools and processes
- Skilled in time and project management, capable of prioritizing tasks and completing them.
- Attention to detail: ensuring work is error-free, especially when shared with senior leadership
- Excellent verbal and written communication skills, comfortable working with senior stakeholders
- Self-motivated, independent, and resourceful
- Bonus points for:
- Experience in sales or sales operations;
o Salesforce admin experience
o Knowledge of data visualization tools like Tableau or Looker
o Familiarity with technology like Outreach,
Chorus.ai, DiscoverOrg, LeanData
Why you’ll love working at Achievers:
We are passionate about disruptive technology that’s rooted in science, research and data.
We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture!
We foster an environment of connection, security, and community. You’ll feel at home, without reservation.
We believe in moving quickly, failing fast, and adapting to change.
We enjoy coming to work every day because we believe in our product and love our culture.
We’re committed to achieving excellence in everything we do.
Benefits & Perks for permanent full time employees:
· Competitive Pay 💰
· Parental Leave Top-up 👶🏼
· Health Benefits and Life Insurance Coverage Upon Your First Day 🩺
· RRSP Matching 🙌🏼
· Flexible Vacation 🏖️
· Employee and Family Assistance Program 🤝🏽
· Full access to the LinkedIn Learning Library 👩💻
· Internal Mentorship Program 🎓
· Employee-Led Employee Resource Groups 👏🏼
· A beautiful office space located in Liberty Village, Toronto 🇨🇦
· Participation in our Points-based Employee Recognition Program ✨
· Opportunities for professional development and career growth 📈
Our work environment:
Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto. Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology. We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication.
Achievers does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualification will be done face-to-face, whether that is in person or over Zoom. Achievers does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard.
Our employees are a diverse and inclusive team of passionate, hardworking individuals. Achievers is committed to creating an environment where our employees can do the best work of their lives. We encourage all qualified candidates to apply to join our A-Player family. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Achievers is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
