Revenue Operations Analyst (H/F)

At Withings, we want to empower people to take control of their health.

We are passionate with creating beautiful and intuitive products that are easy to use in everyday life; our connected scales, hybrid watches, blood pressure monitors, sleep monitors and all the devices in our range are now used by millions of users.

Our goal is to enable prevention, screening and support for a number of chronic diseases through innovative products and services, to revolutionize the way we take care of our health.

Under the supervision of the Head of Revenue Performance, the Revenue Operations Analyst will play a crucial role in deciphering past performance, facilitating daily business operations, and providing recommendations for future strategies. The primary mission is to generate actionable insights through data analysis, supporting the sales and marketing teams in making informed decisions

You will be responsible for monitoring key revenue metrics and KPIs, for ensuring alignment across sales, marketing, operations and customer service departments and for supporting strategic decision-making.
Additionally, you will lead efforts to optimize and automate operational processes & tools to enhance efficiency and drive revenue growth. More specifically, you will be required to:

• Opportunity Modeling:
• Forecast business impacts of strategic decisions
• Assist the prioritization of product and service development through business case analysis.
• Performance Tracking:
• Conduct post-mortem analyses of promotional / commercial operations.
• Assess the ROI of marketing actions, particularly through Marketing Mix Modeling (MMM).
• Contribute to the design and implementation of various business tools (e.g management dashboards)
• Advanced Insight Generation:
• Analyze price/promo elasticities for products & sales channels
• Perform customer clustering based on lifetime value and product usage.
• Webscrap data, particularly customer reviews.

Requirements

• Master’s degree in business administration, sales, or related field with a first successful experience in a similar role

• Enthusiasm for the potential of technology to improve people's lives
• Strong work ethic and ability to collaborate cross-functionally with diverse global team
• A collaborative individual who inspires others and cultivates strong working relationships across all departments.
• Ability to make documented decisions, with consideration of all alternatives and risks with a demonstrated business-centric mindset
• Outstanding communication in French and English and interpersonal abilities
• Highly proficient in SQL and Office/Google suite. Python/R experience is a plus

Benefits

Joining the Withings adventure means :

• Joining one of the world's pioneers and leaders in connected health, winner of several awards at the Consumer Electronic Show,
• Contributing to innovative and ambitious projects for the health of tomorrow in an agile and constantly evolving environment,
• Join an international company, member of the FrenchTech 120, with teams based in Issy-les-Moulineaux, Boston, Hong-Kong and Shenzhen,
• Participate in the continuous improvement of our products and services by beta-testing them before their release, especially during our numerous sports sessions with colleagues,
• Benefit from numerous advantages: Stock Options, smartphone and computer of your choice, discounts for cultural and sports activities, company restaurant, and much more,
• Participate in the Withings Med Academy by attending lectures by healthcare professionals to strengthen your knowledge in the medical field,
• Collaborate with passionate colleagues and celebrate each of our successes together!

At Withings, we know that diversity, equity and inclusivity are paramount to fostering innovation. We rely on the unique skill sets, life experiences and perspectives of each team member to accomplish our mission—creating technology that people love, to make better health part of everyday life.