Orgvue is an organizational design and planning platform that empowers your business to transform its workforce by understanding the work people do and the skills they have. Our platform connects strategy to structure, providing clarity of vision, so you can build a more adaptable, better performing organization that thrives in a constantly changing world of work.
The world’s largest and best-known enterprises and consulting firms use Orgvue to visualize and model current and future states of the organization and make faster, more informed decisions. The company is headquartered in London, with offices in Philadelphia, The Hague, Toronto, and Sydney.
The Revenue Analyst is a key player in the day-to-day management of all opportunities and orders within the Salesforce environment. This role is dedicated to delivering a consistent approach to opportunity management and ensuring the accuracy of all data across our CRM and supporting systems. Additionally, the role includes IT support responsibilities for the Philadelphia office, providing essential technical assistance to ensure smooth operations.
Key Responsibilities:
- Manage and oversee all opportunities and orders within the Salesforce environment to ensure a consistent approach and high data quality.
- Collaborate with sales, finance, and operations teams to align processes and data management.
- Conduct regular audits of CRM data to ensure accuracy and completeness.
- Serve as the primary point of contact for partner orders, account creation, and user setup.
- Provide customer-facing support to resolve issues and ensure a seamless experience for partners.
- Develop and maintain documentation for opportunity management processes and best practices.
- Provisioning and upgrading company laptops, mobile phones, and other hardware
- Carry out IT onboarding sessions
- Maintenance of meeting room and administration
- Good troubleshooting and multi-tasking skills
- Experience with Windows & Mac OS administration
- High level of attention to detail and problem-solving attitude
- Strong communication skills across all levels in the business
- Experience working within helpdesk SLA’s
What We Offer:
- A dynamic role at the heart of the company’s growth strategy.
- The opportunity to work with a wide range of stakeholders and expand knowledge on operational systems.
- A supportive environment that fosters professional development and continuous learning.
Requirements
- Bachelor’s degree in business, Finance, or a related field.
- Proven experience in CRM data management, preferably within Salesforce.
- Strong analytical skills and attention to detail.
- Excellent communication and customer service skills.
- Ability to work collaboratively with cross-functional teams.
- Experience in process documentation and improvement.
Benefits
- Hybrid Working – 2-3 days a week in the Philadelphia office
- 5% matched 401k
- Wellbeing: Sanctus Coaching, Headspace mindfulness app, Virtual fitness sessions, Wellbeing webinars, Annual Wellbeing day
- Summer Fridays (half day Fridays for the months of July and August)
- 25 days paid vacation (plus 1 extra day for every year of employment up to a maximum of 30 days)
- Healthcare premiums 100% paid by employer for majority of plans including family, dental and vision
- Annual discretionary bonus
