Summersalt is looking for a Retail Store Manager to lead our retail team at the Tanger Outlets Myrtle Beach Hwy 17. The Store Manager will play an essential role in growing our retail presence by overseeing store operations, ensuring maximum sales and profitability through merchandise, inventory, expense control, personnel management, and managing operating costs and shrinkage. In addition, the Store Manager will be responsible for our customer’s experience by fostering a sense of loyalty, retention and brand exposure. A successful candidate will have prior experience in the apparel industry as well as managing retail locations. They will recruit and supervise a small team as well as work closely with key cross-functional partners located at Summersalt Headquarters, to communicate updates, challenges and ideas.
ABOUT THE ROLE:
- Adopt a business owner mind-set and take full accountability for the success of the store.
- Oversee all aspects of store performance through customer experience, customer satisfaction, sales management, operational and personnel functions, as well as store visual aesthetics and environment.
- Lead and manage the store to drive selling, customer experiences and profitability.
- Manage all types of operational tasks as assigned including: shipment, stockroom organization, order fulfillment, and inventory management.
- Hire and train an exceptional team that supports the vision of Summersalt brand.
- Create a culture that reflects a positive and inclusive experience for both the customers and employees.
- Ensure the sales team delivers outstanding customer service by teaching, coaching and leading by example.
- Maintain floor presence to assist customers and monitor client interaction
- Provide real time and weekly feedback on technology functions, operations and experience.
- Organize and distribute staff schedules.
- Consistently provide performance feedback to ensure growth, change and results
- Manage evolving daily workload while prioritizing the customer experience.
- Located at Tanger Outlets Myrtle Beach Hwy 17: 10835 Kings Rd, Myrtle Beach, SC 29572
ABOUT YOU:
- 5+ years relevant retail store management experience, ideally in fashion/apparel or experience opening a new retail store from the ground up.
- Have a bachelor’s degree or equivalent combo of education and experience.
- Enjoy working hard and always see things through from start to finish
- Ability to meet scheduling & availability expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.
- Must be able to provide feedback, develop others, embrace and lead change, and make clear and defined decisions
- Tech savvy with functional knowledge of Microsoft Office Suit and Google Suite
- Ability to process information and merchandise through a POS system, preferably Shopify POS.
- Must be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicals
-
You're collaborative: You champion diverse backgrounds, perspectives, and opinions. You believe that the greatest success comes from a collaborative team effort.
-
You're communicative—even when it’s hard. You’re direct and considerate in an effort to achieve the best possible outcome. Your feedback is always intentional, constructive, and to move the business forward.
-
You move at warp speed: You quickly absorb new information, skills, and responsibilities. Learning (really) fast and embracing unpredictability is a must.
BENEFITS AND PERKS
- 401(k)
- Dental insurance
- Employee Discount
- Health Insurance
- Paid Time Off
- Travel Stipend
- Vision insurance
ABOUT SUMMERSALT:
Summersalt is a generation-defining apparel brand, providing wardrobe essentials for women who are going places. Summersalt launched in 2017 with swimwear made from recycled materials at a $95 price point — designer quality swimwear without the designer price tag. Since then, we’ve launched additional categories including loungewear, knitwear, sleepwear and activewear. Summersalt pieces are modern, sophisticated and fun, with an impeccable data-backed fit based on millions of measurements from over 10,000 women. In the few short years since our founding, Summersalt has built a loyal following of customers, influencers and celebrities, while garnering praise from leading fashion media including ELLE, Vogue and People.
This role is a unique opportunity to join a well-funded, close-knit team that is redefining the apparel and swimwear categories and at the forefront of e-commerce, design and brand innovation. Sustainability, inclusivity and diversity are core tenants of the brand, and we work hard to inspire joy through our products and every interaction with the customer. If you want to be a part of a diverse, hardworking and fast-paced team filled with motivated and thoughtful people, please consider applying.
Summersalt champions diverse backgrounds, perspectives and opinions. We strive to create an inclusive environment where everyone can thrive. Summersalt is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We hire the most qualified applicants without regard to race, color, creed, national origin, religion, sex, parental status, age, disability, genetic information, gender identity or expression, transgender status, sexual orientation or any other status protected under applicable federal, state and local laws. We respect the laws enforced by the EEOC and are committed to fostering diversity across our organization. Please note that candidates will be asked to consent to a pre-employment background check. This will be conducted to ensure compliance with company policies and industry standards.
