Wolt is hiring a

Retail Specialist

Belgrade, Serbia
Full-Time

Are you a service-minded professional looking for your next challenge? Does being a part of one of Europe’s fastest growing companies interest you? If so, then we'd love to chat!

Role background

We need a Retail Specialist to support the onboarding and training of new retail partners and ensuring the best possible partnership. As a Retail Specialist you will act as a key communicator between our operations team and retail partners in order to ensure optimal success. 

What you'll be doing

  • Driving and managing Month over Month sales growth of entrusted venues and improving venue performance by measuring critical KPIs, strong analysis and frequent quality and satisfaction checks.
  • Working with the partner to improve overall sales and conversion rates by sharing tools and best practices to help ensure the partner’s success.
  • Creating selections and ensuring retail partner selections on the platform are accurate.
  • Helping out with marketing campaigns for retail partners.
  • Assisting the rest of the Retail team in any additional tasks related to working with retail partners.
  • Getting feedback from our partners and translating it into product, marketing and operations improvement
  • Key communicator between our operations and Retail partners.
  • Experience or strong interest in analytics.
  • Proficiency in Excel (Data tables, CSV, Pivot & Powerpivot, Macros)
  • Excellent interpersonal skills - you will be working with a lot of different people.
  • Experience within account management, customer support or administration.
  • Structured, detailed and service-oriented.
  • Self-starter and a passion for food.
  • Serbian native & able to work in English.
  • You are highly motivated and super enthusiastic!

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team then click below to apply and get the conversation going! 

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