Who we are
About The Black Tux
We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.
About the team
In this role, you'll be joining the Retail team. The Retail team spans across 5 brick and mortar showrooms and 35 Nordstrom locations and are crucial to supporting our customers. This team specializes in looking at the diverse needs of our customers and uses their expertise to meet people where they are, guide them where they want to be, and seamlessly solve problems along the way. Our retail team ensures our customers have the support they need to become the best version of themselves.
What you'll do
We’re looking for a seasonal Showroom Associate to join our growing team. The Retail Associate plays an integral role in supporting the foundation for our showroom business. Being the face of The Black Tux, associates have an immediate and direct impact on the success of the business. Our retail associates not only provide an exceptional fitting appointment, they also assist customers through various stages of their event life cycle. From look conception to fruition; aiding in styling, event setup and checkout.
- Work with our first-class team to provide amazing customer service in our retail showroom
- Provide customers with in depth fit consultations to ensure they look and feel their best
- Demonstrate extraordinary product knowledge and determine the customer’s needs to be able to give expert style advice
- Focus on communicating The Black Tux values and brand philosophy to new and returning customers
- Contribute innovative ideas to reinvent the showroom experience for our customers
- Demonstrate personal accountability to achieve your showroom goals
Who You Are
- You're excited to work in a dynamic, high-growth startup environment
- You're experienced with customers and motivated to help them through the rental process from start to finish
- You love being organized and have an eye for the details
- You place high value on being a self-starter with an entrepreneurial spirit
- You'd describe yourself as positive, passionate about fashion, high energy, and eager to learn
- You thrive in a fast-paced environment with the ability to multitask
- You are tech-savvy and know your way around basic computer systems
- Have a flexible schedule and able to work dependent on the business needs
- Ability to walk briskly and be on your feet for many hours a day
- Sense of urgency - fast paced environment
- Experience using Apple products
You describe yourself as kind, collaborative, and creative. You know ownership is more than a responsibility; it's about taking pride in your work and accountability for any success or failure. Customer experience is at the heart of everything you do, it inspires and motivates you to hold a high expectation of yourself and your teammates. You are humble, inclusive, and respectful.
Perks and Benefits
- Free Weekly Lunch
- Free Snacks & Beverages
- Paid time and a half for company recognized holidays (i.e.Thanksgiving, Christmas Eve, Christmas Day, & New Year’s Day). Our store takes appointments and doesn’t do Black Friday sales, thus no adjustment to hours on this day.
- TBT sponsored employee and D&I events
- Discount suit rentals
