Sewell Sales Assistant’s at our site inSouthcoates, Hull, deliver world class service to our customers. Working on the till, looking after the forecourt and store, stocking shelves and cleaning is all part of a Sewell retail job. We’re looking for energetic people to meet and greet our customers and make sure that we deliver on their expectations on a daily basis as a local convenience and petrol retailer.
All team members report to the relevant Operations Manager, Site Manager and Supervisor, and are responsible for providing a world-class customer experience to all of our customers, as well as ensuring the forecourt and store reflect a world-class shopping facility.
Hours of work: 16 hours per week (these are set shifts and will not be changed during your employment without prior consultation)
Shifts: Week 1: Tuesday & Wednesday 10.00pm-6.00am / Week 2: Friday & Saturday 10.00pm-6.00am
Site Location: 343 Southcoates Lane, Hull, East Yorkshire, HU9 3UA
Responsibilities and essential job functions include, but are not limited to, the following:
- Greeting customers and providing world-class customer service, supporting customers with their shopping needs, and building relationships to create repeat business
- Watching and monitoring the store and forecourt ensuring customers have a great experience with Sewell
- Authorising fuel pumps and serving customers from the till points, being responsible for cash handling and card payments
- Assisting stock control and management within the store, including accepting and checking deliveries, re-stocking shelves, rotating stock, date checking and ensuring the store is always stocked to its full sales potential
- Providing general advice and guidance to customers on shop products, services and offers, including assisting shoppers to find items within the store
- Cleaning and housekeeping on site, within the store, on the till area, in the back of house and on the forecourt, ensuring the site always looks world class
- Be aware of security within the store and on the forecourt.
- Providing support and cover for holidays and sickness as and when required
Requirements
The suitable candidate will have the following
- A passion for delivering a world-class service
- A flexible attitude and approach to covering shifts for the wider team (holidays/sickness). Due to the nature of the business, occasionally we will need you to be open to covering extra shifts that will be over and above your contracted hours.
- A ‘hands on’ approach to working and be able to use own initiative
- A positive, approachable, and professional attitude and demeanour
- A friendly and engaging personality
- The ability to work both as a team member, and alone in a busy working environment
- Possess a positive approach to learning, development, and progression
Benefits
Alongside a competitive hourly rate of £12.50 per hour (paid weekly), you'll get lots of other financial, well-being and training benefits. This includes but is not limited to:
- Up to £500 bonus opportunity per year
- Sewell onthego Store discounts (from 10% up to 20% discount, along with great savings on fuel)
- Access to thousands of Highstreet retail discounts (including cinema tickets, groceries, travel, day trips and many more).
- Free emotional, practical & financial support through our partnership with Grocery Aid and free use of the 'Tommy Coyle Academy' Gyms and Classes
- 30 hours worth of paid training to give you the tools and knowledge to deliver a world-class customer service experience, you'll also have access to bite-size training sessions covering a whole range of topics.
- Length of service, big birthday & milestone celebrations
- Volunteering days (5 paid days per year)
