- Act as the key liaison for business and project owners, overseeing the daily operations of the information systems;
- Assist in establishing operational guidelines and usage protocols for the information system, ensuring they meet business requirements;
- Play an active role in the development, enhancement, and adoption of the information system, aligning its evolution with the company's strategic objectives;
- Prioritize system usability, ensuring that all aspects—including costs, performance, ergonomics, and functional alignment—are considered from the initial needs definition phase;
- Lead and coordinate cross-functional teams involved in system management, fostering collaboration to drive operational success and system improvements;
- Ensure the quality and efficiency of the information system are maintained through consistent monitoring and necessary interventions;
- Uphold operational standards and ensure compliance with company policies, service agreements, and industry best practices;
- Oversee the creation and maintenance of comprehensive documentation (frameworks, specifications, procedures) for all managed applications, ensuring clarity in operational and usage guidelines.
- At least 2 years of experience as a Product Owner in a technological environment;
- In-depth knowledge of Salesforce is essential;
- Extensive experience with Agile methodologies;
- Proven ability to define requirements that effectively address business challenges and identify the necessary technical and business changes;
- Strong communication skills, capable of bridging the gap between technology and business teams;
- Familiarity with the retail/eCommerce sector.
The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.
