Do you love serving customers and coaching others to success?
Our retail stores are the heart of our business. The store leadership team keeps our store running smoothly for our customers as well as our employees. In fact, our leaders combine their love of tools, business, and service to create an environment where everyone can boldly build what’s next for them. Were you Made For This?
Objective:
To train as a Store Manager of a future store while learning the company processes in the role of a Customer Experience Manager in an existing store. You will learn to lead the store operations team in a manner which ensures that all retail sales and related activities are performed in a professional, courteous, reliable and results-oriented manner.
- Ability to relocate for advancement. This is a temporary role until Store Manager position becomes available and training successfully completed, not intended to be more than 6 months to 1 year. Relocation required for placement in Store Manager role as training location will not be placement location.
- Develop effective plans and programs to achieve sales goals and objectives
- Directly manage Sales and Cashier functions
- Takes exceptional care of our customers
- Seeks ways to maximize alternate sources of revenue (SPP, CC apps, add-ons, etc.)
- Ensures sales floor is ‘Showtime Ready’
- Implements retail training programs to ensure employees are fully trained
Qualifications:
- Have a positive attitude, be energetic, and service focused.
- Bachelor’s Degree preferred.
- At least 4 years of retail sales experience leading associates in a large retail environment with sales volume exceeding $5M annually.
- Ability to lead, guide and mentor retail employees.
- Strong customer service, sales, decision and problem-solving skills.
Perks:
- Paid Time Off including Holidays
- Health Benefits, including medical, dental and vision insurance, disability and life insurance
- 401k with employer match
- Work life balance – Our management team is typically scheduled for 48 hours a week. Additional hours may be required based on business needs.
- Relocation assistance for next level advancement
