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Retail Area Manager Germany

Cologne, Germany

Do you want to become part of a supportive and fun team in a highly collaborative environment? Would you also like to work closely with different teams to help build the mobility infrastructure of the future? If you’re looking for a challenging, fun, and informal working environment, then keep reading - because we are expanding our Retail team! Together with 300+ colleagues from over 40 nationalities our goal is a European network of fast-charging stations in prime locations where electric drivers can charge their vehicles with energy from the sun and wind. We are entering a new chapter by adding amenities and mainly unmanned shops to our stations, and we are looking for Fastned’s first ever Retail Area Manager for West Germany.

Your Role

Are you a commercially-minded self-starter with an eye for detail and strong relationship skills? Are you eager to contribute to launching our retail amenities in Germany? Then we are looking for you!

In this new role, you’ll be at the forefront of overseeing the performance and quality of our expanding unmanned retail network across West Germany, where many locations are still under development. Initially, you’ll focus on building partnerships to enhance our sites with complimentary amenities. Next to sourcing these partnerships you will also help bring to life our retail units, that will contain restroom facilities, vending and coffee machines. It is your job to find suitable suppliers and partners for all of these. As our network grows, you’ll be responsible for managing a given area, ensuring your locations consistently uphold Fastned’s brand standards, deliver exceptional customer service, and operate efficiently.

You will have the opportunity to shape the structure and processes in a dynamic environment. Picture yourself ensuring that our unmanned shop facilities meet the highest standards, driving commercial growth, serving as the local point of contact for operational partners, and continuously improving our restroom experience. Your goal will be to make sure our retail locations are clean, safe, efficient, and commercially successful.

Key Responsibilities

  • Oversee the performance, quality, and maintenance of up to 30 retail locations in West Germany, ensuring alignment with Fastned’s standards.

  • Act as the regional "owner," bridging the central retail team and local operations to enhance business activities with on-site insights.

  • Serve as the primary contact for operational partners, ensuring effective communication and strong partnerships.

  • Drive commercial growth by optimizing financial performance, enhancing offerings like restrooms and coffee, and analyzing market trends.

  • Ensure compliance with company policies, brand standards, and local regulations while directly enhancing customer satisfaction and loyalty.

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