ORGANIZATION SUMMARY:
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
The Resettlement department focuses on welcoming newly arriving families, preparing clients on what to expect about life in the US, and connecting them to critical services in the Sacramento area. Positions within the department work together to secure refugee housing through case management, airport pickups, and apartment set up.
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Case worker Intern [Extended Case Management Worker]
- Assigned to a Resettlement caseworker to assist with providing refugee clients initial support and services before their arrival and in their first 90 days in the U.S
- Execute client intake, enrollment, and referrals
- Provide case management services in accordance with grant agreements, tailoring to each client’s unique needs
- Assist clients in navigating healthcare, housing, immigration, employment and education systems as needed
- Collaborate with clients to create a Family Self Sufficiency Plan that outlines their goals
- Create and maintain accurate and organized case files
- Provide detailed documentation of services provided to clients
- Other duties as assigned
Housing Intern [Housing and GIK Associate]
- Supporting the Resettlement team by providing clients with housing support and furniture (Gift-in-Kind) acquisition
- Be familiar with donor and program guidelines related to client housing to ensure compliance
- Document all contacts and services performed in client case files and maintain case note logs in a completely, accurately, and in a timely manner
- Assist Housing Team in securing appropriate housing for newly arrived clients
- Assist Housing Team in performing lease signing, ensuring clients understand the lease with appropriate language, and uploading leases into the CRM
- Collect and record donations in the community from private donors and through community partnerships
- Other duties as assigned
Apartment Setup Intern [Housing Specialist]
- Assist the Resettlement team with the creation and upkeep of home files for new arrivals.
- Complete initial and final walk through of homes and properties, document any issues or maintenance concerns
- Pick up leases and keys for new properties and make copies of keys.
- Pull household items for new arrivals and purchases additional items as needed.
- Conduct seasonal home checks and training.
- Determine if PM/LL maintenance should be called and then communicate with PM/LL about maintenance issues as needed.
- Complete 30 day home checks, send 30 day notices.
- Other duties as assigned
- Demonstrated ability to work sensitively and effectively in cross-cultural settings
- Good time management and multi-tasking skills, flexibility to learn quickly at fast paced environment
Airport Pickup Intern [Transportation Associate]
- Works under the Initial Resettlement manager with picking up newly arriving refugees at SMF and drive them to temporary or permanent housing in the Sacramento area.
- Transport clients and their children from their homes to meetings, appointments, assist with errands and resettlement tasks, etc.
- Coordinate own schedule to plan all required tasks ahead of time and keep record of all planned and completed tasks.
- Secure vehicle to use for appointments
- Ensure that car seats are properly installed in the van and that all children are secured in car seats.
- Assist with copying, scanning and uploading client documents to the organization’s secure Microsoft Dynamics database.
- Assist with delivering documents and other paperwork to clients
- Other duties as assigned
Warehouse Intern [Housing and GIK Associate]
- Drive U-Haul and moving vans regularly.
- Deliver furniture and other items to program participant homes, including lifting and moving furniture.
- Move, organize, and document supplies in the storage units; maintain up-to-date inventory records.
- Follow standards of practice to identify and purchase required items from community partners or other sources.
- Meet deliveries on-site at program participants’ homes.
- Complete home set-ups, including lifting and moving furniture, at program participants’ homes when needed.
- Other duties as assigned
Knowledge, Skills, & Abilities
- Case worker Intern [Extended Case Management Worker]
- Strong interpersonal communication and conflict resolution skills
- Strong organizational skills and ability to maintain detailed, accurate records
- Task oriented with excellent time management and problem-solving skills
- Valid Drivers License, access to reliable vehicle and clean driving record
- Preferred Qualifications
- Fluency in Arabic, Burmese, Ukrainian, Swahili, French, Spanish, Pashto, or Dari
- Housing Intern [Housing and GIK Associate]
- Valid driver’s license and able to pass the background check and MVR
- Detail-oriented with strong organizational skills.
- Superior written and verbal communication skills
- Cultural sensitivity and understanding of client confidentiality
- Preferred Qualifications
- Speaking a second language
- Preferred education
- Associate degree or 2 years of relevant experience, such as working with refugees or diverse vulnerable populations in a social service setting
- Apartment Setup Intern [Housing Specialist]
- Valid drivers license, access to reliable vehicle and clean driving record
- Job demands physical attributions such as driving from multiple sites, carrying and lifting groceries and small furniture
- Demonstrated ability to work sensitively and effectively in cross-cultural settings
- Good time management and multi-tasking skills, flexibility to learn quickly at fast paced environment
- Airport Pickup Intern [Transportation Associate]
- Have flexibility of hours to cover airport pickups.
- Access to own transportation
- Reliable and punctual Takes initiative and team player
- Preferred Qualifications
- Previous experience driving a 15-passenger van is a plus
- Experience working with diverse populations is preferred
- Warehouse Intern [Housing and GIK Associate]
- Valid driver’s license and able to pass the background check and MVR
- Detail-oriented with strong organizational skills.
- Superior written and verbal communication skills
- Cultural sensitivity and understanding of client confidentiality
- Preferred Qualifications
- Speaking a second language
- Preferred education
- Associate degree or 2 years of relevant experience, such as working with refugees or diverse vulnerable populations in a social service setting
Requirements
- Valid rivers license, access to reliable vehicle and clean driving record
While some internships are unpaid, the program is competitive and you are encouraged to approach it in the same way you would a job. Applicants are required to submit a cover letter, resume, application, and to pass a Criminal Background Check. Incomplete applications will not be considered.
Please note that an internship with World Relief does not guarantee a future job in the organization.
