Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is contingent upon the successful acquisition of additional funding and may be subject to modification or termination based on the availability of resources.
WRQC is looking for a part-time Resettlement Caseworker to provide services to newly arrived refugees by helping them access government and community resources and navigate their first weeks and months in the U.S. while meeting the requirements of the Federal Reception and Placement and Matching Grant programs. This position works closely with other program staff to provide comprehensive services in partnership with members of the local community and area churches with the goal of encouraging self-sufficiency among those served.
This position is contingent upon funding until 5/31/25
ROLE & RESPONSIBILITIES:
- Coordinate or welcome newly arriving refugee families and individuals at the airport
- Provide cultural orientation, CORE presentation, advice, and assistance in addressing basic needs
- Document and assist with all Health Screening appointments and other health-related appointments
- Assist clients in creating initial budgets and provide basic financial information
- Encourage participants to work towards self-sufficiency and early employment, recruiting qualified clients for the Matching Grant Program
- Provide employment services such as job readiness education, job placement assistance, and post-placement check ins
- Work to ensure client enrolls in ESL classes and encourage clients to engage in further integration programs and legal services
- Maintain and complete detailed and accurate records of client files, case notes, and reporting records
- Inspect refugee housing and assist in reporting housing issues to landlords
- Perform home visits and evaluations during resettlement period
- Operate as a cultural broker between volunteers, church groups, service providers and refugees
- Maintain regular communication with clients through phone calls, emails, and office visits
- Transport clients to their appointments using own or World Relief vehicles
- Communicate and work with volunteers in order to complete resettlement tasks and core services
- Other duties as assigned
JOB REQUIREMENTS:
- Demonstrated understanding of refugee resettlement case management processes
- Strong verbal and written communication skills
- Skill and sensitivity working with people from various backgrounds and beliefs
- Ability to work with minimum supervision and resolve problems/issues promptly and effectively
- Ability to prioritize, multi-task and organize in a fast paced and fluid environment
- Valid driver’s license and reliable access to an insured vehicle required
- Must be able to pass a background check and MVR check
- Experience in Microsoft software including Excel, Word, Power Point, and Outlook
- Cross-cultural experience required
- Willing and able to work various hours during the day and available during weekends as needed
PREFERRED QUALIFICATIONS:
- Bilingual in Spanish
- Previous case management experience preferred
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
