Research Team Lead

Position Overview:  
The research function within ESG&DI is primarily responsible for being subject matter experts on one of the research verticals. These verticals include compensation, governance, activism, voting and risk. Key responsibilities include managing the methodology for data collection; managing outsourcer workflow; executing manual processes; quality assurance and liaising closely with Product and Engineering teams. 

As a Research Team Lead, you will guide and support a team of Junior Research Analysts and managing the data collection methodology for the vertical you are a part of. Your primary task will be managing the workload of our third-party service provider within agreed timelines. Ensuring data quality and timely delivery to meet client standards is core to this role. Strong quality assurance practices in the data collection process are crucial. Your role will be critical in ensuring the timely delivery of accurate data, maintaining high standards of data integrity, and continuously improving our research processes. This position involves team management, and hands-on involvement in data collection and analysis. Your work will directly contribute to providing clients with relevant and precise insights. 

We expect this role to fully own certain daily and weekly tasks, as well as ongoing projects within the vertical. The Research Team Lead will also be responsible for training the service providers and ensuring that process documentation is updated frequently and clear to understand.  The successful candidate will be numerate and have strong attention to detail.

Key Responsibilities 

• Oversee and manage a specific research vertical, ensuring the accuracy and timeliness of data collection and reporting.
• Train and mentor a team of research analysts, ensuring clear and up-to-date process documentation.
• Proactive communication and management of outsourcer and team workload.
• Management reporting of daily workflow.
• Conduct data collection tasks to uphold the integrity of our database and keep it current.
• Execute systematic checks to identify data inaccuracies and operational inefficiencies as per predefined protocols.
• Provide regular updates and reports to the senior management on progress and challenges
• Foster a collaborative and innovative team environment, encouraging continuous improvement and professional growth.

Required Experience/Skills 

• 7 to 9 years work experience in a professional services environment.
• Strong academic qualifications (Graduate degree in international relations / law / politics / economics / finance desirable).
• Proven leadership and team management experience.
• Analytical approach and problem-solving attitude.
• Strong written and verbal communication skills in both English and Hindi.
• Ability to manage deadlines.
• Ability to adapt to difficult workload demands, e.g., time/resource constraints.
• Proficiency of Microsoft Office, especially Excel.
• Keen to learn and willing to go the extra mile.

Preferred Experience/Skills 

• Additional language skills preferred: French or Spanish